Senior Account Manager for Strategic Partnerships
hace 1 mes
Join Mytraffic, a rapidly expanding company, as a Senior Account Manager for Strategic Partnerships. Our Customer Success team is growing alongside the global Revenue Team, offering a unique opportunity to shape its future and contribute to the company's success.
In this role, you will drive client adoption and operational excellence through a usage-centric approach, collaborating with the product team to share customer feedback, deploy new use cases, and enrich the customer experience. You will also proactively measure and follow portfolio performances to anticipate and mitigate potential critical situations.
With at least 2 years of experience in a similar role, preferably in SaaS B2B and on a complex solution, you will possess excellent organizational and presentation skills, being fluent in French and speaking English fluently. A proven track record of focusing on client satisfaction, mastering sales cycles, and anti-churn strategies is essential.
Our compensation package includes an estimated salary of $80,000 per year, based on industry standards and location, as well as benefits such as flexible working hours, professional development opportunities, and a dynamic work environment.
The recruitment process typically consists of four stages: an initial 30-minute meeting with our Talent Acquisition, followed by a 30-minute discussion with Ismail, our Lead CSM, a 60-minute business case presentation, and finally, a 30-minute meeting with Vladimir, our VP Strategy.
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