Technical Support Agent for French Market with English
hace 3 semanas
Who are we?
CPM International is a global company with a presence in over 30 countries. We provide multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.
We celebrate diversity and welcome everyone. Our accessible workplace fosters inclusion and empowers you to bring your whole self to work. We have a vibrant and innovative culture that values collaboration and teamwork.
About the role
As a Technical Support Agent, you will be responsible for handling technical queries over email and chat, striving for first-contact resolution. You will need to understand and respond to client requests, analyse their situation to reply quickly and efficiently, and identify technical incidents to provide an appropriate solution.
Requirements
We are looking for someone with a fluent level of French (spoken and written) and a high level of English. You will need to be well organised with excellent interpersonal skills, able to empathise with customers, analyse their problems, and offer individual solutions.
You will also need to be able to work within a dynamic, motivated, and multicultural team, with an easy-going attitude and adaptability to new environments. Ability to follow procedures and meet deadlines is essential.
What we offer
Full-time position with 39 hours/week, Monday to Friday from 9:00am to 6:00pm. Salary: €21,000.
-
Technical Support Specialist for French Market
hace 3 semanas
Barcelona, Barcelona, España Between A tiempo completoTechnical Support Specialist for French MarketWe are seeking a skilled Technical Support Specialist to join our team in the French market. As a Technical Support Specialist, you will be responsible for resolving technical issues with iPhone, Android, Windows, and MacBook devices.Key Responsibilities:Solve customer technical issues via remote supportHelp...
-
Customer Support Specialist for French Market with English
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoRole OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in the French market with English language proficiency. As a Technical Support Agent, you will be responsible for handling technical queries over email and chat, striving for first-contact resolution. Our ideal candidate is passionate about customer support, proactive...
-
Customer Support Specialist for French Market with English
hace 4 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout UsCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientNetatmo develops innovative, intuitive, and beautifully designed connected...
-
Barcelona, Barcelona, España Cpm International A tiempo completoAt CPM International, we're seeking a highly organized and customer-focused individual to join our dynamic team as a Technical Support Agent. As a key member of our multicultural team, you will be responsible for providing exceptional support to our clients in the French market, utilizing your fluency in French and English to resolve technical issues and...
-
Netatmo Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a highly organized and customer-focused Technical Support Agent to join our dynamic team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries over email and chat, striving for first-contact resolution. Our ideal candidate is fluent in French (spoken and written) and has a high...
-
Netatmo Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCustomer Support RoleAt CPM International, we are seeking a skilled Technical Support agent to join our dynamic team. As a Technical Support agent, you will be responsible for handling tech queries over email and chat, striving for first-contact resolution. Our team is passionate about delivering high-quality customer service, and we are looking for someone...
-
Barcelona, Barcelona, España Cpm International A tiempo completoWe are CPM International, a global company with a presence in over 30 countries. Our multilingual support team provides tailored solutions for diverse markets, focusing on customer service, sales, and technical support.Our client, Netatmo, develops innovative connected consumer electronics that provide a seamless experience for users. As a Technical Support...
-
Barcelona, Barcelona, España Cpm International A tiempo completoTechnical Support Agent RoleAt CPM International, we're seeking a skilled Technical Support Agent to join our team. As a key member of our customer support team, you'll play a vital role in delivering exceptional service to our clients worldwide.Key Responsibilities:Handle technical queries via email and chat, striving for first-contact resolution.Understand...
-
Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a highly skilled and organized Technical Support Agent to join our dynamic team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution. You will analyze client situations, identify technical incidents, and provide...
-
Customer Support Specialist for French Market with English
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAt CPM International, we're passionate about delivering exceptional customer service to our clients worldwide. As a Customer Support Specialist for the French market with English, you'll play a vital role in ensuring our clients receive top-notch support for our Netatmo products.Key Responsibilities:Respond to client inquiries via email and chatAnalyze...
-
Customer Support Specialist for French Market with English
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout UsCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our CultureWe celebrate diversity and welcome everyone, embracing unique styles. Our accessible workplace fosters inclusion...
-
Pre-Sales Support Agent for French Market
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAt CPM International, we're seeking a skilled Pre-Sales Support Agent to join our team in Barcelona. As a key member of our customer support team, you'll be responsible for handling tech queries over email and chat, striving for first-contact resolution and providing exceptional customer service.We're passionate about delivering high-quality support to our...
-
Customer Support Agent for French Market
hace 3 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout the RoleWe are seeking a highly organized and detail-oriented Customer Support Agent to join our team in Barcelona. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients via email and chat, ensuring a seamless experience for our customers.Key ResponsibilitiesRespond to customer inquiries and...
-
Netatmo Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleAs a Technical Support Agent at CPM International, you will be part of a dynamic and multicultural team that provides multilingual support to clients worldwide. We are seeking a highly organized and skilled individual with a fluent level of French and a high level of English to join our team.Key ResponsibilitiesUnderstand and respond to client...
-
Barcelona, Barcelona, España CPM A tiempo completoAbout the RoleCPM International is seeking a highly skilled and multilingual customer support specialist to join our team in Barcelona. As a technical support agent, you will be responsible for handling customer inquiries and providing solutions to technical issues related to Netatmo products.Key ResponsibilitiesRespond to customer inquiries via email and...
-
Barcelona, Barcelona, España CPM A tiempo completoAbout the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Barcelona. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution.Key ResponsibilitiesRespond to client requests in a timely and efficient...
-
Technical Support Specialist for Italian Market
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoJob Title: Technical Support Agent for the Italian MarketCareer Opportunity at CPM InternationalWe are seeking a highly skilled Technical Support Agent to join our team in Barcelona, Spain. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients in the Italian market.About the RoleAs a Technical Support...
-
Technical Support Specialist for Italian Market
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoJob Title: Technical Support Agent for the Italian MarketCareer Opportunity at CPM InternationalWe are seeking a highly skilled Technical Support Agent to join our team in Barcelona, Spain. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients in the Italian market.About the RoleAs a Technical Support...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Barcelona. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients in the French market, with a focus on technical support and issue resolution.Key ResponsibilitiesRespond to...
-
Technical Support Specialist for Italian Market
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoJob Title: Technical Support Agent for the Italian MarketWe are seeking a highly skilled Technical Support Agent to join our team in Barcelona, Spain. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients in the Italian market.About UsCPM International is a global company with a presence in over 30...