Technical Support Specialist for French Market
hace 8 horas
We are seeking a skilled Technical Support Specialist to join our team in the French market. As a Technical Support Specialist, you will be responsible for resolving technical issues with iPhone, Android, Windows, and MacBook devices.
Key Responsibilities:
- Solve customer technical issues via remote support
- Help customers diagnose technical issues
- Provide live technical assistance via chat, phone call, or video call
- Create and maintain a knowledge base of remote solutions
What You Will Enjoy:
- Opportunities for training and professional development
- Health insurance with Sanitas
- A Talent team to support your growth
- Discounts for access to fitness centers and Inspiring Benefits
Requirements:
- Excellent writing and speaking skills in French and English
- Strong technical background, especially on smartphones and computers
- Experience in Customer Care / Service
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