Customer Support Specialist for the French Market with English

hace 1 mes


Barcelona, Barcelona, España Cpm International A tiempo completo

We are CPM International, a global company with a presence in over 30 countries. Our multilingual support team provides tailored solutions for diverse markets, focusing on customer service, sales, and technical support.

Our client, Netatmo, develops innovative connected consumer electronics that provide a seamless experience for users. As a Technical Support Agent, you will:

  • Handle tech queries over email and chat, striving for first-contact resolution.
  • Understand and respond to client requests (by email and chat).
  • Analyze the client's situation to reply to them quickly and efficiently.
  • Identify technical incidents, apprehend them, and provide an appropriate solution.
  • Offer adequate solutions with a positive approach.
  • Organize product returns and follow up on exchanges and repairs.

Requirements:

  • A fluent level of French (spoken and written).
  • A high level of English.
  • Excellent interpersonal skills.
  • Ability to put yourself in our customers' shoes and offer individual solutions.
  • Knowledge of how to work within a team and be easy-going.
  • Ability to adjust quickly to new environments and follow procedures and deal with deadlines.

Benefits:

  • Temporary Full-time contract (39 hours/week).
  • Salary: €21,000.


  • Barcelona, Barcelona, España CPM A tiempo completo

    About the RoleCPM International is seeking a Customer Support Specialist to join our team in the French market. The ideal candidate will have a fluent level of French and a high level of English. They will be responsible for handling customer queries via email and chat, analyzing issues, and providing solutions.Key ResponsibilitiesRespond to customer...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team in Barcelona. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients in the French market, with a focus on technical support and issue resolution.Key ResponsibilitiesRespond to...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Role OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in the French market with English language proficiency. As a Technical Support Agent, you will be responsible for handling technical queries over email and chat, striving for first-contact resolution. Our ideal candidate is passionate about customer support, proactive...


  • Barcelona, Barcelona, España Between A tiempo completo

    Technical Support Specialist for French MarketWe are seeking a skilled Technical Support Specialist to join our team in the French market. As a Technical Support Specialist, you will be responsible for resolving technical issues with iPhone, Android, Windows, and MacBook devices.Key Responsibilities:Solve customer technical issues via remote supportHelp...


  • Barcelona, Barcelona, España CPM A tiempo completo

    About the RoleCPM International is seeking a highly skilled and multilingual customer support specialist to join our team in Barcelona. As a technical support agent, you will be responsible for handling customer inquiries and providing solutions to technical issues related to Netatmo products.Key ResponsibilitiesRespond to customer inquiries via email and...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Customer Support Specialist - French Market**About the Role**We are seeking a highly skilled Customer Support Specialist to join our team in the French market. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients via email and chat.**Key Responsibilities**- Provide clear and concise responses...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a highly organized and customer-focused individual to join our team as a Pre-Sales Support Agent for the French market. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients via email and chat, ensuring timely and effective resolution of their queries.Key Responsibilities:-...


  • Barcelona, Barcelona, España teleperformance-es-french A tiempo completo

    Job DescriptionTeleperformance is a world-leading customer experience management company. We are seeking a Customer Support Specialist with expertise in French to join our team in Spain.ResponsibilitiesProvide exceptional customer service by offering timely and accurate informationDemonstrate products and services to clients, as necessary, and share...


  • Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Are you a customer service professional looking for a new challenge? We have an exciting opportunity for a customer service representative with French and English language skills.**Job Description**As a customer service representative, you will be responsible for providing support to the French market. You will be assigned to an international project for a...


  • Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

    Talent Search People - Native Speakers is seeking a multilingual customer care specialist to work with an international client in the aviation sector. As a native French speaker, you will be responsible for providing support for the French market and communicating with clients via phone and email.To succeed in this role, you will need excellent communication...


  • Barcelona, Barcelona, España Market Control A tiempo completo

    We are a dynamic and diverse team operating in the fields of programming, marketing and customer support from our headquarters in Barcelona.About Market ControlOur company has experienced rapid growth since its foundation, expanding its expertise, client base, and staff. With a strong presence across Europe, including Germany, Spain, Hungary, Peru, and...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a highly skilled and organized Technical Support Agent to join our dynamic team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution. You will analyze client situations, identify technical incidents, and provide...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Customer Support Specialist - FrenchTeleperformance Spain is looking for a highly skilled professional to join our team as a Customer Support Specialist - French. In this role, you will be responsible for providing top-notch customer service to our clients in French, ensuring that their needs are met and exceeded.Responsibilities:Verification Operations:...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About the Role:CPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. Culture and Values:CPM International celebrates diversity and welcomes everyone. Our accessible workplace fosters...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is a leading customer experience management company, operating in 88 countries and 265 languages. We are seeking a highly skilled Administrative Support Specialist to join our team in Barcelona.The ideal candidate will have a C2 level of French and English, experience with SAP/SAP CRM, and excellent communication skills. They will be...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a highly organized and detail-oriented Customer Support Specialist to join our team at CPM International. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Italian market.Key Responsibilities:Respond to client inquiries via email and chatAnalyze client situations to...


  • Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

    Company Overview">Astrea Recruitment is a renowned recruitment agency committed to transforming the challenges of finding a new job into an inspiring path of change and support.">Astrea Recruitment has been among the best in the recruitment field for 17 years, offering unparalleled expertise and dedication to its clients.">We are currently working with a...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Who are we?CPM International is a global company with a presence in over 30 countries. We provide multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.We celebrate diversity and welcome everyone. Our accessible workplace fosters...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Teleperformance. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in the French language.Key Responsibilities:• Verify license, insurance, and business registrations submissions to confirm alignment...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Role Overview:Cpm International is seeking a skilled Technical Support Specialist to join their team in Barcelona. As a Technical Support Specialist, you will be responsible for providing high-quality support to customers in the Italian market. Your primary goal will be to handle technical queries via email and chat while striving for first-contact...