Customer Support Specialist for French Market with English Language Skills
hace 4 semanas
At CPM International, we're seeking a skilled Technical Support Agent to join our team. As a key member of our customer support team, you'll play a vital role in delivering exceptional service to our clients worldwide.
Key Responsibilities:
- Handle technical queries via email and chat, striving for first-contact resolution.
- Understand and respond to client requests, analyzing their situation to provide quick and efficient solutions.
- Identify technical incidents, apprehend them, and provide an appropriate solution.
- Offer adequate solutions with a positive approach.
- Organize product returns and follow up on exchanges and repairs.
Requirements:
- A fluent level of French (spoken and written).
- A high level of English.
- Excellent interpersonal skills and the ability to work well in a team.
- Strong problem-solving skills and the ability to adapt quickly to new environments.
Benefits
As a Technical Support Agent at CPM International, you'll enjoy a competitive salary and a range of benefits, including a dynamic and inclusive work environment. If you're passionate about delivering exceptional customer service and have the skills and experience to succeed in this role, we encourage you to apply.
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