Front Office Team Lead
hace 3 semanas
Unlock Your Potential in Accor Hotels
About UsWe are a global leader in the hospitality industry, dedicated to delivering exceptional experiences for our guests. As a Front Office Team Lead at Accor Hotels, you will play a crucial role in ensuring seamless operations and providing world-class service.
Job DescriptionKey Responsibilities:
- Supervise and coordinate the front office team to ensure efficient check-in and check-out procedures.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with other departments to ensure smooth hotel operations.
- Maintain high standards of customer service and quality.
Requirements:
- Degree in Hospitality or Tourism
- Minimum 2 years of experience as a Reception Supervisor in a 4 or 5-star hotel
- Excellent command of English language
- IT skills (word processing and spreadsheet, OPERA)
What We Offer:
- A competitive salary of $60,000 - $80,000 per year
- A comprehensive benefits package
- Opportunities for career growth and development
Join Our Team:
We are committed to creating a work environment that is inclusive, diverse, and rewarding. If you are passionate about delivering exceptional customer service and have a strong passion for hospitality, we encourage you to apply.
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