Technical Support Specialist for Global Technology Company
hace 2 semanas
Become a key member of our international team as a Technical Support Specialist at a leading technology company in Budapest.
This exciting role offers the opportunity to shape the future of technology support while enjoying life in one of Europe's most vibrant capitals.
As a full-time employee, you can expect:
- A competitive salary of 550,000 HUF gross per month
- A 30,000 HUF language bonus
- A 70,000 HUF gross bonus after a 3-month probation period
- A meal allowance after probation
We also offer:
- Health insurance from the beginning
- Paid professional training
- Employee discounts
- Fun and engaging company-wide initiatives
- An excellent work culture
For international candidates:
- Paid flight ticket to Budapest and 1 week of accommodation
- Up to 30 days of annual leave according to Hungarian law
Your responsibilities will include:
- Responding to customer inquiries via phone and email within given timescales
- Developing and maintaining a full technical understanding of the company's products and services
- Assisting customers with product setup, troubleshooting, and providing usage guidance
- Accurately logging all customer interactions and issues following company procedures
- Escalating complex issues to the appropriate department or senior staff when necessary
To succeed in this role, you will need:
- A native-level proficiency in German and a minimum C1 level of English
- A valid Hungarian work permit (required)
- Living in or willing to relocate to Budapest for an international career and life experience
- Keeping up-to-date with social media trends and practices
- Resilience to sensitive content, demonstrating emotional maturity and professional detachment
About Our Future Company:
We are a global leader in the BPO industry, with 170,000 employees across the globe. You will be part of a team behind the best experiences for over 750 of the world's leading and digital-first brands. Our innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Budapest is a beautiful city with stunning architecture and rich history, offering affordable living in a European capital. You can enjoy delicious Hungarian cuisine and a lively cafe culture, experience a welcoming expat community, and a high standard of living, all while being part of a well-connected location in Central Europe.
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