Technical Support Specialist for Global Technology Company

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Become a key member of our international team as a Technical Support Specialist at a leading technology company in Budapest.

This exciting role offers the opportunity to shape the future of technology support while enjoying life in one of Europe's most vibrant capitals.

As a full-time employee, you can expect:

  • A competitive salary of 550,000 HUF gross per month
  • A 30,000 HUF language bonus
  • A 70,000 HUF gross bonus after a 3-month probation period
  • A meal allowance after probation

We also offer:

  • Health insurance from the beginning
  • Paid professional training
  • Employee discounts
  • Fun and engaging company-wide initiatives
  • An excellent work culture

For international candidates:

  • Paid flight ticket to Budapest and 1 week of accommodation
  • Up to 30 days of annual leave according to Hungarian law

Your responsibilities will include:

  • Responding to customer inquiries via phone and email within given timescales
  • Developing and maintaining a full technical understanding of the company's products and services
  • Assisting customers with product setup, troubleshooting, and providing usage guidance
  • Accurately logging all customer interactions and issues following company procedures
  • Escalating complex issues to the appropriate department or senior staff when necessary

To succeed in this role, you will need:

  • A native-level proficiency in German and a minimum C1 level of English
  • A valid Hungarian work permit (required)
  • Living in or willing to relocate to Budapest for an international career and life experience
  • Keeping up-to-date with social media trends and practices
  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment

About Our Future Company:

We are a global leader in the BPO industry, with 170,000 employees across the globe. You will be part of a team behind the best experiences for over 750 of the world's leading and digital-first brands. Our innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Budapest is a beautiful city with stunning architecture and rich history, offering affordable living in a European capital. You can enjoy delicious Hungarian cuisine and a lively cafe culture, experience a welcoming expat community, and a high standard of living, all while being part of a well-connected location in Central Europe.



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