Technical Support Specialist for Global Client Solutions
hace 4 semanas
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team in Barcelona, Spain. This role requires excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively in a dynamic environment.
About the Role:
The successful candidate will provide first-level IT support to our clients via phone, email, and chat or self-service portal. They will also perform root cause analysis, troubleshooting, and monitor IT requests and issues in our ITSM system. Additionally, they will be responsible for providing technical assistance and guidance to clients on the operation of user systems and peripheral devices.
Requirements:
- Proficient or bilingual level of German and advanced English
- Experience in 1st or 2nd level IT support, preferably in a large company environment
- Good knowledge of Windows 10, Office 365, and MS Teams, as well as troubleshooting hardware and software
- Analytical approach to complex issues
- Experience with ITSM ticket systems (ideally ServiceNow)
- Knowledge of processes according to ITIL V4 (good to have)
Benefits:
This is an exciting opportunity to join a dynamic team in a global company. The successful candidate can expect an excellent remuneration package based on experience, skills, and performance. Full paid training will be provided on the company and the project you'll be working on, along with career development programs, specialized courses, and language classes. Our team is known for its positive and friendly atmosphere, and we offer a work schedule: Monday to Friday from 11 AM - 07 PM (39 hours a week). You will also receive an indefinite contract.
-
IT Support Specialist for Global Healthcare Solutions
hace 3 semanas
Barcelona, Barcelona, España Oracle A tiempo completoAt Oracle, we're seeking an experienced IT Support Specialist to join our International Support team. As a Technical Solution Analyst I, you'll play a crucial role in delivering exceptional post-sales support and solutions to our global customer base.Company OverviewAs a member of the Support organization, your focus will be on resolving technical inquiries,...
-
Cybersecurity Solutions Specialist
hace 4 semanas
Barcelona, Barcelona, España Infotree Global Solutions A tiempo completoInfotree Global Solutions is seeking a skilled Cybersecurity Solutions Specialist to join their fast-growing, international team. With a vision to create a safer and more secure world, this role offers an excellent opportunity for individuals passionate about making a difference in the cybersecurity industry.Key Responsibilities:Develop strategic plans to...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Manning Global Ag A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled technical support specialist to join our team at Manning Global Ag. As a technical support specialist, you will be responsible for monitoring and operating equipment, servers, and applications. This role requires strong technical skills and the ability to work in a fast-paced...
-
Technical Support Specialist for Global Brands
hace 3 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoCompany Overview:We are seeking an exceptional Technical Support Specialist to join our team at Head Hunt International. As a member of our Lithuanian Support Team, you will be the first point of contact for customers from the Netherlands, providing top-notch support and solutions.Salary:The estimated monthly salary is approximately €4,000 - €5,500 per...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Veralto A tiempo completoJob Description:Eskso, a global leader in packaging design and print solutions, is seeking a skilled Technical Support Specialist to join our team. This role involves providing advanced technical support for our customers, utilizing your expertise in Esko WebCenter and other related products.About the Job:Provide second-line assistance to software support...
-
Barcelona, Barcelona, España Cpm International A tiempo completoRole Overview:Cpm International is seeking a skilled Technical Support Specialist to join their team in Barcelona. As a Technical Support Specialist, you will be responsible for providing high-quality support to customers in the Italian market. Your primary goal will be to handle technical queries via email and chat while striving for first-contact...
-
Technical Support Specialist for API Integrations
hace 4 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob Title: Technical Support Specialist for API IntegrationsCompany Overview: Shiji Group is a leading technology company that provides innovative solutions to the hospitality industry. We are looking for a skilled technical support specialist to join our team.Estimated Salary: €35,000 - €50,000 per year (dependent on experience)Job Description: To...
-
Technical Support Specialist for Client Facing Teams
hace 4 semanas
Barcelona, Barcelona, España ReviewPro A tiempo completoAbout Shiji GroupShiji Group is a leading provider of software solutions and services for the hospitality, food service, retail, and entertainment industries. With 5,000 employees across 80+ subsidiaries and brands, we serve over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets.We're Looking for a Technical Support SpecialistWe're seeking an...
-
Technical Solutions Specialist
hace 3 semanas
Barcelona, Barcelona, España Outbound People A tiempo completoWe are seeking a talented Technical Solutions Specialist to join our team at Outbound People. As a Technical Solutions Specialist, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Your Key Responsibilities:Provide technical responses to customers, ensuring that their issues are resolved...
-
Technical Sales Specialist for Robotics Solutions
hace 4 semanas
Barcelona, Barcelona, España Universal-Robots A tiempo completoDrive the growth of our robotic solutions as a Technical Sales SpecialistUniversal Robots is a pioneering technology company at the forefront of collaborative robotics, shaping the future of automation. We are seeking a talented and motivated individual to join our global Services organization as a Technical Sales Specialist for Robotics Solutions.About the...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Expatgenius A tiempo completoJob DescriptionA career opportunity has arisen for a skilled Technical Support Specialist to join our team at Expatgenius. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. We are seeking a highly motivated and organized individual who is proficient in German and has a...
-
Technical Support Expert
hace 4 semanas
Barcelona, Barcelona, España Expatgenius A tiempo completoAbout ExpatgeniusExpatgenius is a global organization that empowers individuals to achieve their career goals. Our company culture is built on collaboration, innovation, and continuous learning.Job OverviewWe are seeking a highly skilled Technical Support Advisor to join our team in Barcelona, Spain. As a key member of our client solutions team, you will be...
-
Technical Service Specialist for Diagnostic Solutions
hace 4 semanas
Barcelona, Barcelona, España F. Hoffmann-La Roche A tiempo completoRoche Diagnostics Spain is committed to fostering diversity, equity, and inclusion in the healthcare industry. As a global company, we understand the importance of catering to diverse healthcare needs. Our values are centered around scientific rigor, ethics, and access to medical innovations for all. Our MissionWe strive to create sustainable growth by...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dow Jones in Barcelona. As a Technical Support Specialist, you will provide exceptional support for our destination and integration products, resolving complex technical issues for our customers.
-
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoRole OverviewWe're seeking a skilled Technical Support Specialist to join our team in Barcelona, Spain. As a Technical Support Specialist, you will be responsible for handling technical queries from our clients via email and chat, with a focus on first-contact resolution.Key ResponsibilitiesUnderstand and respond to client requests in a timely and efficient...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Abroad Experience A tiempo completoAbout Our ClientOur client is a global leader in workforce management solutions, serving international markets. They are currently seeking a skilled Technical Application Specialist to join their team in Zoetermeer, the Netherlands.Job DescriptionThis dynamic role combines technical expertise with excellent communication skills, ideal for an individual who...
-
Technical Support Specialist for Global IT Services
hace 3 semanas
Barcelona, Barcelona, España Jujur A tiempo completoJujur is committed to delivering exceptional recruitment solutions, built on the foundation of honesty, trust, and fairness. Our team takes a personal approach to understand the needs of our clients and candidates, providing transparent and achievable goals.Candidates and clients choose us because we prioritize their success, offering an honest and...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Hms Networks Ab A tiempo completoTechnical Support RoleThis is a challenging opportunity to join our team as a Technical Support Specialist. Your main responsibilities will include providing technical support for our products, as well as training and documentation tasks. If you have a solid technical background in field bus technologies and domotics & inmotics technologies, and excellent...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Team A tiempo completoAbout the RoleSwiss-based Team.Blue is looking for a skilled Technical Support Specialist to join our second level support team. As a key member of our customer service team, you will be responsible for analyzing and resolving complex technical issues for our Swiss market clients.Key Responsibilities- Receive and respond to technical customer inquiries via...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoAre you a skilled Technical Engineer looking for a challenging role in Onsite L2 support? We're seeking an experienced professional to join our team as a Technical Support Specialist in Spain.About the Company:Empresa Reconocida is a leading IT infrastructure services provider with operations in over 190 countries. We deliver high-quality services...