Technical Support Specialist for PLM Systems
hace 3 semanas
We are seeking a highly motivated Technical Support Specialist to join our global team. As a key member of our support organization, you will provide top-notch technical assistance to customers and partners worldwide.
About the RoleIn this role, you will be responsible for delivering exceptional support services while working closely with colleagues worldwide. Your day-to-day tasks will include investigating customer issues, providing guidance on best practices, and creating knowledge articles to benefit our customers and employees.
Your Skills and ExperienceTo succeed in this position, you should have:
- A strong ability to develop personalized customer service and communication skills
- Experience in implementing or supporting Client-Server architecture or multi-tier applications
- Demonstrated analytical problem-solving skills, with effective investigation and documentation
- Fluency in English with proficiency in one additional language (German, Italian, or French)
As a Technical Support Specialist at PTC, you can expect:
- A competitive salary estimated at $65,000 per year
- A collaborative and dynamic work environment
- Ongoing training and development opportunities
- The chance to contribute to our customers' digital transformation journeys
We are a company that values innovation, passion, and work-life balance. If you're passionate about problem-solving through innovation and want to explore your next career move, we encourage you to apply.
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