Customer Service Representative with German Language Expertise

hace 4 semanas


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

Astrea Recruitment is committed to transforming the challenges of finding a new job into an inspiring path of change and support. For 17 years, we have been among the best in the recruitment field.

We are looking for bright, positive, and flexible individuals for the role of Phone Support Agent with German and English in a Hybrid Model of Work from Varna/Bulgaria. The successful candidate will be responsible for:

  • Answering questions about service and providing additional information
  • Providing phone support for customers and listening carefully to their questions and issues
  • Offering solutions, guiding customers through the solution implementation process

The ideal candidate should possess:

  • Amazing skills in both German and English (C1) level
  • Great people skills and a positive attitude
  • Quick and adaptable learner

This is a full-time hybrid employment opportunity with competitive salary (€2,100-€2,200 per month), additional health insurance, food vouchers, and performance bonuses. Our client offers:

  • Shifts organized during the daytime (Mon-Fri, 08-20h and 08-18h during the weekend)
  • Two weeks for initial onboarding, plus two more weeks of shadowing
  • Paid annual leave days, multisport card, plus corporate discounts

Bulgaria is an emerging destination for professionals, offering excellent career prospects in industries such as IT, BPO, and finance. With its affordable cost of living and rich cultural life, the country ensures a great work-life balance.



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