German Language Customer Service Representative

hace 3 semanas


Barcelona, Barcelona, España team A tiempo completo
Job Description

As a German Language Customer Service Representative, you will play a key role in establishing trust with customers and providing technical assistance on various products and services. This is an exciting opportunity to join a dynamic team and contribute to the success of our business.

About the Company

We are a forward-thinking organization that values respect, openness, and collaboration. Our mission is to deliver exceptional customer experiences, and we believe that diversity and inclusion are essential to achieving this goal.

Responsibilities
  • Develop relationships with customers to understand their needs and preferences.
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Collaborate with internal teams to identify solutions and improve customer satisfaction.
Requirements
  • Native German language skills (Swiss-German a plus).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
What We Offer
  • Competitive salary estimated at €45,000 - €60,000 per annum.
  • Ongoing training and development opportunities.
  • A diverse and inclusive work environment.
  • Flexible working arrangements, including remote work options.


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