Customer Service Representative with German Language Skills

hace 3 días


Barcelona, Barcelona, España Grow-Talent A tiempo completo
About the Opportunity

We are seeking a highly skilled Customer Service Representative to join our team in Croatia. As a remote employee, you will work closely with customers of a financial services company, providing exceptional support and resolving issues efficiently.

The successful candidate will be responsible for delivering world-class service by promptly addressing customer inquiries, researching accurate information, and navigating internal and external documentation.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and live chat support channels
  • Research and respond to customer inquiries in a timely and accurate manner
  • Navigate internal and external resources to provide comprehensive support
  • Escalate priority or unresolved issues to internal teams as needed
Requirements:
  • Strong knowledge of PC applications
  • Excellent German language skills (C1 level or higher)
  • Good communication and teamwork skills
  • Flexibility, friendliness, resilience, independence, and reliability
What We Offer:
  • Competitive remuneration package based on experience and performance
  • Indefinite contract
  • Private health and life insurance
  • Fully remote work from Croatia
  • A dynamic and creative team with a positive atmosphere

Estimated Salary: €25,000 - €35,000 per annum, depending on experience.



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