Customer Service Representative with German Language Skills
hace 3 días
We are seeking a highly skilled Customer Service Representative to join our team in Croatia. As a remote employee, you will work closely with customers of a financial services company, providing exceptional support and resolving issues efficiently.
The successful candidate will be responsible for delivering world-class service by promptly addressing customer inquiries, researching accurate information, and navigating internal and external documentation.
Key Responsibilities:- Provide exceptional customer service via phone, email, and live chat support channels
- Research and respond to customer inquiries in a timely and accurate manner
- Navigate internal and external resources to provide comprehensive support
- Escalate priority or unresolved issues to internal teams as needed
- Strong knowledge of PC applications
- Excellent German language skills (C1 level or higher)
- Good communication and teamwork skills
- Flexibility, friendliness, resilience, independence, and reliability
- Competitive remuneration package based on experience and performance
- Indefinite contract
- Private health and life insurance
- Fully remote work from Croatia
- A dynamic and creative team with a positive atmosphere
Estimated Salary: €25,000 - €35,000 per annum, depending on experience.
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