Customer Service Specialist for Global Market Updates
hace 4 semanas
About the Role
We are seeking a skilled Customer Service Specialist to join our team in Spain. As a key member of our global operations, you will be responsible for ensuring the accuracy and quality of our reference drug databases.
Key Responsibilities
- Update reference drug databases with new products and changes in different markets, maintaining the highest level of data quality.
- Classify products, standardize, and group data according to company hierarchies and business rules.
- Identify required changes to existing reference files and collaborate with local offices to correct inaccurate data, delete unnecessary entries, or add new information to enhance the completeness of the reference files.
- Resolve routine exceptions and issues, performing quality control on maintained data and applying necessary corrections.
- Maintain documentation of processes and procedures.
Requirements
- Native or bilingual level of Danish language proficiency.
- Proficiency in English and Spanish languages also valuable.
- Previous experience in Customer Service and similar positions is an asset.
What We Offer
- A highly competitive salary of €23,000 gross per year.
- The opportunity to work on a long-term contract with immediate starting date.
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