Customer Support Specialist for Spanish Market

hace 15 horas


Madrid, Madrid, España Cbtalents A tiempo completo

**Job Title:** Customer Support Specialist for Spanish Market

We are seeking a skilled Customer Support Specialist to join our team at Cbtalents in Athens, Greece. This role offers a unique opportunity to make a difference in the digital landscape and provides a comprehensive training program to ensure your success.

The ideal candidate will be fluent in Spanish (C2 level) and English (B2 level), with excellent communication and problem-solving skills. Key responsibilities include:

  1. Providing expert support to Spanish-speaking customers via chat, email, and phone.
  2. Troubleshooting technical issues and guiding clients through solutions to ensure an excellent user experience.
  3. Assisting clients with setup and optimization of their online presence.
  4. Detecting patterns in client inquiries to proactively improve service quality.

In this position, you'll work full-time on rotating shifts, receiving competitive pay and benefits, including holiday bonuses and additional perks. We offer a Greek employment contract that prioritizes employee well-being and satisfaction.

This is an ideal role for detail-oriented, customer-focused individuals who enjoy helping others. If you are passionate about delivering outstanding service and have a strong commitment to excellence, we encourage you to apply.



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