Service Delivery Specialist

hace 17 horas


Madrid, Madrid, España Cataloxy A tiempo completo
Job Description

We are looking for a Service Delivery Specialist to join our team in Madrid, Spain. As a Service Delivery Specialist, you will be responsible for delivering exceptional customer service to our clients through various channels, including phone, email, and chat.

Your key responsibilities will include:

  • Efficiently organizing and booking appointments for customers
  • Making outbound calls to follow up on appointments and customer inquiries
  • Managing multiple tasks and priorities within a fast-paced environment

You will also be required to provide excellent customer service, gather and document all necessary information during customer interactions, and continuously update your knowledge of the company's services and procedures.

To succeed in this role, you will need to be proficient or native in Portuguese, have excellent organizational, listening, and communication skills, and be able to work effectively in a fast-paced, multitasking environment.

We offer a competitive salary of €19,000 gross per year, plus up to €1,900 gross per year in bonus, as well as opportunities for career development and professional growth.



  • Madrid, Madrid, España Sofigate A tiempo completo

    Company OverviewWe are a leading business technology company in the Nordics, providing innovative solutions to our clients.Job DescriptionWe are seeking a Sap Service Delivery Specialist to join our team. As a specialist, you will oversee business technology services as a service manager and play a pivotal role in developing Service Management and Service...


  • Madrid, Madrid, España Oilandgas.Org A tiempo completo

    We are seeking a highly skilled Technical Services Specialist to join our team at Oilandgas.Org. As a key member of our service delivery team, you will play a critical role in ensuring the timely and efficient delivery of services to our customers.Estimated Salary: $80,000 - $110,000 per annumAbout UsAt Oilandgas.Org, we value technical expertise and...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    **About the Role**Empresa Reconocida, a leading private company with seven major European Air Navigation Service Providers as shareholders, operates and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS. This service is rapidly growing, allowing for corrected GPS signals and enhanced features such as accurate positioning...


  • Madrid, Madrid, España Insight Select Limited A tiempo completo

    About the RoleInsight Select Limited is recruiting for a Customer Service Delivery Specialist on a permanent basis in Madrid. This role offers an opportunity to build strong relationships with customers, oversee all orders, and liaise with key colleagues to ensure deliveries are made within the agreed-upon timelines.Key ResponsibilitiesBe the first point of...


  • Madrid, Madrid, España SGS A tiempo completo

    Job OverviewServing as the cornerstone of our IT applications, the Enterprise Application Delivery Specialist plays a pivotal role in ensuring seamless delivery and maintenance of corporate services. Reporting directly to senior stakeholders, this individual is entrusted with the responsibility of managing service risks, optimizing operational objectives,...


  • Madrid, Madrid, España Sd Worx A tiempo completo

    Role OverviewWe are seeking a highly skilled International Service Delivery Manager to join our team in Malaga. As a key member of our operations team, you will be responsible for delivering exceptional service to our international clients, ensuring their needs are met and exceeded.


  • Madrid, Madrid, España Engineeringuk A tiempo completo

    Job Description: We are looking for a highly skilled and experienced Program Integration and Delivery Service Partners Specialist to join our team. As a key member of our Delivery Service Partners (DSP) program, you will play a vital role in advancing Amazon's unique culture and enabling the success of our new DSPs within Amazon's last mile logistics...


  • Madrid, Madrid, España Ntt Data A tiempo completo

    Are you an experienced professional looking for a new challenge that will put your skills to the test? Do you have a passion for delivering exceptional results and exceeding client expectations? If so, we have an exciting opportunity for a Senior Service Delivery Manager to join our team at NTT DATA. As a Senior Service Delivery Manager, you will be...


  • Madrid, Madrid, España Inpost Iberia A tiempo completo

    We are seeking a skilled Customer Service Specialist to join our team at InPost Iberia. As the primary point of contact for customers and internal teams, you will play a critical role in ensuring the smooth delivery of packages and resolving any issues that may arise.ResponsibilitiesCustomer Support: Provide exceptional customer service via telephone,...


  • Madrid, Madrid, España Amazon A tiempo completo

    Amazon Hub PARP OverviewWe are expanding our business in Germany and Austria, creating a world-class delivery experience for customers through alternate delivery options - lockers and pickup points. This is an exciting opportunity to join our team and contribute to our mission.Salary: We offer a competitive salary of €80,000 per year, commensurate with...


  • Madrid, Madrid, España Star Consulting Group A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Service Delivery Lead to join our team at Star Consulting Group. As a key member of our support team, you will play a vital role in ensuring the highest level of service delivery to our customers.


  • Madrid, Madrid, España Getaccept A tiempo completo

    About the RoleWe are seeking an experienced Global Service Delivery Director to join our team at NTT DATA. As a key member of our leadership team, you will be responsible for ensuring the efficient operation, optimization, and continuous improvement of Managed Services, Support Services, and Technical Services.The ideal candidate will have a proven track...


  • Madrid, Madrid, España Zentiva Group A tiempo completo

    Customer Service Specialist Role OverviewAs a Customer Service Specialist at Zentiva Group, you will be responsible for ensuring effective customer service and playing a key role in the company's customer care department. Your primary objective will be to find answers to customer doubts and questions, process orders efficiently, and guarantee timely...


  • Madrid, Madrid, España Sap A tiempo completo

    **About Us**We are a leading provider of innovative solutions, driven by our commitment to excellence and customer satisfaction. Our collaborative and caring team environment is built on a foundation of continuous learning and development, recognition of individual contributions, and a range of benefits to suit your needs.**Our Mission**The Private Cloud...


  • Madrid, Madrid, España Sabio A tiempo completo

    Role OverviewWe are seeking an exceptional Service Delivery Director to lead our Support department and drive the delivery of contact center services to our clients.Key ResponsibilitiesEnsure the successful delivery of contact center services to one or multiple clients, meeting agreed service level agreements (SLAs).Lead by example, promoting a positive...


  • Madrid, Madrid, España Cyber Crime A tiempo completo

    Job DescriptionA key role in the Cyber Crime organization, this position oversees service delivery for our most strategic customers. As a Senior Service Delivery Leader, you will serve as the primary point of contact for post-sales engagements, driving adoption and consumption across our products.About UsCyber Crime is the fastest-growing cybersecurity...


  • Madrid, Madrid, España Sgs A tiempo completo

    Role OverviewSgs is seeking a highly skilled Application Service Delivery Manager to oversee the lifecycle of corporate IT applications, ensuring commitments are met and value is delivered. The successful candidate will be responsible for managing service risks, monitoring KPIs, and proposing improvements to ensure services have adequate capacity and...


  • Madrid, Madrid, España Skillsoft A tiempo completo

    Job SummaryWe are seeking a highly organized Logistics Delivery Specialist to join our Fulfillment Team at Skillsoft. As a key member of the team, you will play a crucial role in ensuring that all events are fulfilled and processed efficiently.Main ResponsibilitiesFulfillment and Processing: Ensure that all events are completed on time and to the highest...

  • Service Delivery Manager

    hace 4 semanas


    Madrid, Madrid, España Integrity360 A tiempo completo

    About UsIntegrity360 is one of Europe's leading cyber security specialists, delivering comprehensive services for our 300+ customers. Our services include Managed Security, Cyber Security Testing, Incident Response, Security Integration, PCI Compliance, and Cyber Risk & Assurance. What sets Integrity360 apart is our team of experts who drive the business...


  • Madrid, Madrid, España Innocv Solutions A tiempo completo

    About the RoleAs a Digital Delivery Specialist at Innocv Solutions, you will be responsible for ensuring the timely and quality delivery of digital products. Your mission will be to work closely with clients and internal teams to identify and mitigate risks, manage dependencies, and deliver value to clients. Your expertise will be crucial in implementing...