Cybersecurity Service Delivery Director

hace 12 horas


Madrid, Madrid, España Cyber Crime A tiempo completo
Job Description

A key role in the Cyber Crime organization, this position oversees service delivery for our most strategic customers. As a Senior Service Delivery Leader, you will serve as the primary point of contact for post-sales engagements, driving adoption and consumption across our products.

About Us

Cyber Crime is the fastest-growing cybersecurity company, with a broad range of customers who expect the best partner. Our team creates innovative digital service experiences to meet these expectations.

Your Responsibilities
  • Manage customer relationships and account ownership for high-profile clients.
  • Develop and execute customized product delivery plans tailored to each customer's technology environment.
  • Partner with internal teams to deliver value and maximize security and investments in our products.
Requirements
  • 8+ years of experience in customer-facing roles, managing high-touch, high-visibility post-sales engagements.
  • Proven results working as a trusted advisor to drive business value for customers, including C-suite interactions.
  • Expertise in software product and service delivery, with specialization in cloud security, DevSecOps, or network security.
What We Offer

Competitive salary: $120,000 - $180,000 per year. Bonus opportunities based on performance and client-focused program management. Occasional travel required for strategic customer engagement and on-sites (10-15%). Fluency in French desired but not mandatory.



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