Senior Technical Support Specialist for FinTech in Portugal
hace 6 días
About Wibit Consulting & Services (Wibitcs)
">We are a top-tier Outsourcing/BPO consultancy thrilled to partner with like-minded organizations, including the esteemed clients we support. Our mission is to deliver exceptional service and build long-lasting relationships that drive success.
">Estimated Salary Range
">The estimated annual salary for this position falls within the range of 45,000€-55,000€, commensurate with experience and qualifications.
">Job Description
">This exciting opportunity as a Technical Support Representative will enable you to work closely with our FinTech support team in Portugal. You will be responsible for providing top-notch technical assistance to clients, collaborating effectively with cross-functional teams, and driving customer satisfaction.
">Key Responsibilities:
">- ">
- Resolve complex technical issues promptly and efficiently.">
- Develop strong working relationships with internal stakeholders and clients.">
- Analyze client needs and provide tailored solutions.">
- Stay up-to-date with industry trends and best practices.">
- Promote a culture of excellent customer service.">
Requirements
">To succeed in this role, you will need:
">- ">
- Strong technical skills and knowledge of IT systems.">
- Excellent communication and interpersonal skills.">
- Able to work in a fast-paced environment and adapt to changing priorities.">
- Fluency in English and French (spoken and written).">
- Relevant work experience in a similar field or a related discipline.">
- Degree in Computer Science, Information Technology, or a related field.">
Benefits
">We offer an attractive package of benefits, including:
">- ">
- Ongoing professional development opportunities.">
- Competitive salary and performance-based bonuses.">
- Generous leave policy and flexible working hours.">
- Professional certification and training programs.">
- Comprehensive health insurance and employee assistance program.">
Contact Information
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