Customer Support Specialist
hace 2 días
Company Overview
The role of a Customer Support Specialist is key to ensuring our customers have an exceptional experience. As the largest online gaming, poker, and sports betting company in the world, we are constantly acquiring new players and expanding our presence in regulated markets worldwide.
Job Description
We are looking for a highly skilled Customer Support Specialist – Spanish and English to join our busy data-driven team based in Sofia, Bulgaria. This is a day shift role with dynamic starting times between 8 am and 3 pm and finishing between 5 pm and midnight distributed throughout the week.
Key Responsibilities
- Liaise directly with customers via messaging service tools and occasionally through our ticketing system to answer their questions and resolve their queries
- Inform customers of any upcoming promotions, regulation changes, and requirements in a timely manner
- Provide fast, accurate, thorough, and friendly responses to customer inquiries
- Stay up-to-date with all PokerStars guidelines, policies, and procedures
- Assist customers as requested by management, completing tasks such as informing customers about upcoming events or promotional offers
Requirements
- Previous experience in a customer-facing role is not required but relevant experience or interest in customer support, online gaming, or online payment processing is considered an advantage
- Excellent communication skills, both written and verbal, with the ability to adapt to different communication styles
- Strong problem-solving skills and ability to work in a fast-paced environment
Benefits
- Comprehensive training course tailored to aid you in your new job and enable you to work further with our knowledge base, promotional materials, and ever-evolving environment
- Opportunity to work from home on a bi-weekly basis, allowing you to combine remote work with collaboration in our modern office
- Competitive salary range: £25,000 - £35,000 per year, depending on experience
-
Customer Support Specialist
hace 2 meses
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
-
Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoCustomer Support RoleWe are seeking a skilled and dedicated Customer Support Specialist to join our Italian market team in Barcelona, Spain. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency.The ideal candidate will...
-
Customer Support Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoWe are seeking a skilled Customer Support Operations Specialist to join our team at CPM International. Based in Barcelona, Spain, this role offers a unique opportunity to work with a global company that provides multilingual support solutions for clients worldwide.About the RoleThis is a full-time position with a starting salary of €25,000 gross per year...
-
Dedicated Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal, specializing in connecting top talent with innovative companies. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Dutch speaker to join our International team as a Dedicated Customer Support...
-
Customer Support Operations Specialist
hace 1 mes
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for a skilled Customer Support Operations Specialist to join our dynamic team at Kantox Limited. Located in Barcelona, this role offers a competitive salary of 48,000 euros per annum.About the Role: As a Customer Support Operations Specialist, you will play a vital part in ensuring the smooth operation of our client transaction services team....
-
Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Cpm International A tiempo completoJob OverviewCpm International is a global leader in customer service, sales, and technical support solutions. We are seeking a highly motivated and experienced Technical Support Specialist to join our team.
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoA career opportunity has arisen in sunny Barcelona for an ambitious and skilled Customer Support Specialist to join our team at Blu Selection. As a customer-centric company, we are dedicated to providing exceptional service and support to our clients, and we need someone who shares our passion for delivering top-notch results.About the RoleWe are seeking an...
-
Customer Service Representative
hace 2 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and support to our clients.
-
Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Head Hunt International A tiempo completoCompany Overview: Our client, a world leader in tech, is seeking an experienced Technical Support Specialist to join their Customer Service & Support Team in Athens, Greece. As a member of this team, you will play a vital role in delivering exceptional customer experiences and providing top-notch technical support.
-
Automotive Customer Support Specialist
hace 9 horas
Barcelona, Barcelona, España Bosch Group A tiempo completoBosch Group is a leading global motor company offering innovative solutions. We are currently seeking an Automotive Customer Support Specialist to join our team in this exciting role.About UsWe offer comprehensive training and development opportunities for individuals who share our passion for technology and cars. Our dynamic team thrives in a collaborative...
-
Customer Support Specialist for Hospitality Industry
hace 4 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleAmadeus is seeking a skilled Customer Support Specialist to join our Hospitality team. This role requires exceptional communication and problem-solving skills, with a passion for delivering high-quality customer service.Job DescriptionWe are looking for a proactive problem solver who can overcome communication barriers and technical obstacles...
-
Customer Support Operations Specialist
hace 6 días
Barcelona, Barcelona, España Cpm International A tiempo completoWe are a technology-driven company that is revolutionizing transportation on a global scale. Our mission is to transform not only individual commutes but also make a significant impact on reducing the environmental footprint of humanity.Our team is responsible for building and operating our outstanding on-demand services. As a Customer Support Operations...
-
Global Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Dow Jones A tiempo completoJob OverviewDow Jones is a leading provider of financial news and information. We are seeking a highly skilled Global Customer Support Specialist to join our team in Barcelona.Salary InformationThe estimated salary for this position is between €45,000 - €65,000 per year, depending on experience.Job DescriptionIn this role, you will provide high-level...
-
Global Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completo**Job Title:** Global Customer Support Specialist**About the Job:** We are seeking a highly motivated and customer-focused Technical Customer Advisor to join our multicultural team in Lisbon, Portugal.**Responsibilities:Provide exceptional support to customers through inbound requests and document relevant case information.Assist users with Pre-Sales,...
-
Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Photocentric A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona. The ideal candidate will be fluent in French, English, and Spanish, with a strong interest and solid knowledge of CRM, Customer Database Management, Marketing Automation, or Email Marketing.Key ResponsibilitiesHandling incoming emails, calls, and managing...
-
Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Bosch Group A tiempo completo**About Bosch Service Solutions**We are a leading global motor company, passionate about technology and cars. We offer an exciting opportunity for you to work with us as a Customer Support Specialist.**Key Responsibilities**In this role, you will be the face of our company, representing our values and commitment to exceptional service. Your main functions...
-
Barcelona, Barcelona, España Criteo A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.
-
Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Aetion A tiempo completoAetion is a global leader in science-driven technology using real-world evidence to provide innovative healthcare solutions. Our mission is to deliver better outcomes to patients, medical professionals, and clients.Job DescriptionWe are seeking an exceptional Customer Support Specialist to join our team in Barcelona, Spain. As a key member of our support...
-
Global Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a dedicated and enthusiastic Global Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our international support team, you will be responsible for delivering exceptional customer experiences to clients from around the world.About the Role: We are looking for an individual with excellent communication skills,...
-
Customer Support Specialist
hace 2 meses
Barcelona, Barcelona, España Head Hunt International A tiempo completoDutch Customer Service & German Technical Support OpportunitiesOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.As a Customer Support Specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales.Key...