Concierge Assistant
hace 1 mes
We are seeking a highly skilled Concierge Assistant to join our team at Rosewood Villa Magna in Madrid. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless and personalized experiences for our discerning travelers.
Key Responsibilities:
Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions.
Assist guests with special requests, ensuring prompt and courteous service.
Maintain a thorough knowledge of local events, attractions, and cultural experiences to recommend to guests.
Collaborate with colleagues to ensure seamless communication and service delivery.
Maintain a high level of product knowledge, including hotel amenities, services, and local offerings.
Requirements:
Fluency in Spanish and English, with excellent communication and interpersonal skills.
Previous experience in a concierge or guest services role, preferably in a luxury hotel environment.
Strong problem-solving skills, with the ability to think creatively and provide innovative solutions.
Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple requests.
Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.
About Us:
Rosewood Villa Magna is a luxurious hotel located in the heart of Madrid, offering a unique and personalized experience for our guests. We are committed to providing exceptional service, with a focus on attention to detail and a passion for delivering memorable experiences. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Madrid, Madrid, España Rosewood Hotels And Resorts A tiempo completoJob Title: Concierge AssistantWe are seeking a highly skilled Concierge Assistant to join our team at Rosewood Villa Magna in Madrid. As a Concierge Assistant, you will be responsible for providing exceptional guest service, ensuring seamless experiences, and exceeding expectations.Key Responsibilities:Assist guests with special requests and concerns.Ensure...
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