Assistant Manager
hace 1 mes
Sézane is a French fashion brand that has been innovating and putting people at the heart of everything we do for over a decade. We're looking for creative, organized, and agile talents who share our passion for perpetual improvement.
Job DescriptionWe're seeking an Assistant Manager (M/F) to join our team in Madrid. As an Assistant Manager, you'll be responsible for ensuring a unique customer experience within your boutique.
Key Responsibilities- Develop and implement customer experience strategies to drive sales and customer satisfaction
- Lead a team of sales advisors and concierges to provide exceptional customer service
- Manage operational marketing initiatives to drive foot traffic and sales
- Ensure the maintenance of high-quality visual merchandising and store appearance
- Monitor and analyze customer data to inform business decisions
- Develop and implement action plans to improve customer satisfaction and loyalty
- Recruit, retain, and develop a high-performing team
- Passionate about retail and customer service
- Excellent communication and leadership skills
- Ability to work in a fast-paced, agile environment
- Experience in team management and customer service
- Knowledge of fashion trends and customer behavior
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Sézane. If you're a motivated and customer-focused individual with a passion for retail, we'd love to hear from you.
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