Assistant Manager

hace 3 semanas


Madrid, Madrid, España Sézane A tiempo completo
About Sézane

Sézane is a French fashion brand that has been innovating and putting people at the heart of everything we do for over a decade. We're looking for creative, organized, and agile talents who share our passion for perpetual improvement.

Job Description

We're seeking an Assistant Manager (M/F) to join our team in Madrid. As an Assistant Manager, you'll be responsible for ensuring a unique customer experience within your boutique.

Key Responsibilities
  • Develop and implement customer experience strategies to drive sales and customer satisfaction
  • Lead a team of sales advisors and concierges to provide exceptional customer service
  • Manage operational marketing initiatives to drive foot traffic and sales
  • Ensure the maintenance of high-quality visual merchandising and store appearance
  • Monitor and analyze customer data to inform business decisions
  • Develop and implement action plans to improve customer satisfaction and loyalty
  • Recruit, retain, and develop a high-performing team
Requirements
  • Passionate about retail and customer service
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced, agile environment
  • Experience in team management and customer service
  • Knowledge of fashion trends and customer behavior
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Sézane. If you're a motivated and customer-focused individual with a passion for retail, we'd love to hear from you.


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