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Revenue Operations Business Strategist
hace 1 mes
Wallapop, a Barcelona-based scale-up, is driven by the purpose to empower people to adopt a more conscious and human way of consumption. We believe in a collaborative economy where trading goods and services seamlessly becomes mainstream.
Our operations span across Spain, Italy, and Portugal, offering a vast catalogue of products and services to our customers. Leveraging technical innovation and continuous improvement, we bring together the scale and trust of classifieds with the convenience and reach of marketplaces.
Our mission is to create a connected trade ecosystem that makes second-hand transactions the norm through the smart use of technology. With a valuation of 806 million EUR, backed by top investors such as Accel, Insight Partners, and Naver Corp, we're embarking on an international journey to become the world's best unique goods trading platform.
The Role: Business Analyst for Revenue OperationsWe're seeking a talented Business Analyst to join our Revenue Operations team, reporting directly to the Head of Revenue Operations. As a critical member of this team, you'll utilize data to identify opportunities that help our Professional Selling Business meet client acquisition and retention goals.
You'll work closely with cross-functional stakeholders to provide commercial insights that accelerate the growth of our SMB & Corporate subscriber base across various verticals. This role will be based in our Barcelona headquarters, where you'll collaborate with other teams to drive business growth.
To succeed in this role, you'll need to be data-driven, possess outstanding problem-solving skills, and be comfortable navigating ambiguity. You'll also be passionate about making an impact on business, solution-oriented, and dedicated to taking Wallapop's professional business to the next level.
Key Responsibilities:- Conduct analysis to identify commercial pockets of opportunity and levers for driving subscriber and revenue acquisition.
- Develop a deep understanding of subscriber retention drivers to help the account management team keep churn under control.
- Build your own dashboards and analytical solutions to enable recurrent business performance monitoring and insights sharing.
- Support budgeting and goal-setting processes with analysis and reporting to incentivize the right behaviors.
- Partner with other data stakeholders to implement required data models and assure data availability & accuracy.
We're looking for a Business Analyst with demonstrated problem-solving ability to provide practical business insights from large, complex data sets. Your expertise should include:
- Solid experience as a Business Analyst with a proven track record of delivering results.
- Spreadsheet expert (Excel or Google Sheets) with the ability to write SQL queries to extract data needed for analysis.
- Experience with at least one major business intelligence tool (e.g., Looker or Tableau).
- Highly organized, with excellent attention to detail.
- Bachelor or Master's degree in a business or engineering-related field.
- Fluent in both Spanish and English.
In addition to the opportunity to contribute to an agile product set up and work towards achieving our meaningful mission, we offer a comprehensive benefits package, including:
- Competitive phantom shares package for all employees.
- Generous individual learning budget of 2k per year.
- Group and individual English, Catalan, & Spanish lessons as part of our working day.
- Private Health Insurance with Cigna.
- Flexible working hours + short Fridays.
- Flexible remuneration to deduct from gross salary (kindergarten/food/transport check).
- Gym & Wellness plan, including physiotherapist in the office.
- Generous referral Program & Charity Donation.
- Bonus for weddings & newborns.
- Wallapop Renta (Tax income support).
- Monthly plan for free shipping, bumps & home-pick-up on our services.
- Workiversary Gifts and Birthday Surprises.
- Contribution towards your WIFI in your monthly payroll.
- One-off payment based on compensation package to go towards setting up your home office.
- Relocation package (monetary support and legal advice) and visa sponsorship, if applicable.
- 26 holidays per year.
- TOP hardware of your choice (latest Apple or Windows).
Our hiring process typically involves:
- An Intro Call to discuss the role, company, and your experience.
- A Case Study Submission to showcase your expertise.
- An Expertise Interview to assess your core skills.
- A Stakeholder Interview to evaluate your ability to collaborate and deliver in a cross-functional setup.
- A Culture Interview to ensure alignment with Wallapop's purpose and business proposition.
