Customer Experience Coach

hace 7 días


Madrid, Madrid, España Ttec A tiempo completo

TTEC offers a competitive compensation package, estimated at €25,000 - €35,000 per year, depending on experience and qualifications. As an Automotive Specialist in our Athens, Greece location, you'll be part of creating and delivering amazing customer experiences while also experiencing TTEC's award-winning employment experience and company culture.

About the Role

We're seeking a skilled and compassionate individual to join our team as an Automotive Specialist. In this role, you'll work to successfully onboard customers to the client's software, utilizing your strong attention to detail and technical savvy to provide exceptional service.

Key Responsibilities:
  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, making customers more confident in their own product knowledge
  • Adapt your coaching style depending on the customer's requirements and preferred learning style

To succeed in this role, you'll need fluency in Dutch and English, strong communication and coaching skills, and the ability to work independently with minimal supervision.

About You

We're looking for a motivated and resilient individual who is passionate about helping others and providing exceptional customer service. If you have a strong attention to detail, are tech-savvy, and possess excellent communication and coaching skills, we encourage you to apply.

About TTEC

TTEC is a leading business process outsourcing company that helps companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. We offer a dynamic, family-friendly atmosphere and opportunities for career growth and development.



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