Customer Experience Consultant

hace 19 horas


Madrid, Madrid, España Tangity A tiempo completo

At Tangity, we're breaking down complexity to create intuitive solutions. As a Customer Experience Consultant, you'll accompany businesses on their path of evolution or radical innovation, leveraging all of NTT DATA's technology.

Your key responsibilities will include:

  1. Design and execution of Voice of Customer programs
  2. CX Analytics
  3. Definition of objectives and KPIs related to customer experience (NPS, CSI, OKRs)

Salary: $100,000 - $120,000 per year

We are looking for a highly motivated individual with a Bachelor's / Master's degree in Customer Experience, Business Consulting, or related field. Previous experience in qualitative and quantitative research techniques is essential.



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