Global Premium Experience Consultant

hace 21 horas


Madrid, Madrid, España Amex A tiempo completo

A World of Opportunity Awaits You at American Express

We're seeking a skilled and customer-focused Global Premium Experience Consultant to join our team. As a key member of the GPX Team, you will be responsible for delivering exceptional customer experiences to our Premium Merchants across the globe.

As a Global Premium Experience Consultant, your primary goal will be to provide top-notch servicing experiences to our clients, ensuring their needs are met with efficiency and professionalism. Your work will involve navigating them through Account Setup, advising on dispute resolution, and providing guidance on best practices to protect their businesses from disputes.

To succeed in this role, you'll need to possess excellent communication skills, both verbal and written, as well as the ability to think critically and creatively. You should be able to work effectively in a fast-paced environment, managing multiple tasks and priorities while maintaining a high level of accuracy and attention to detail.

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience and qualifications. In addition to your base salary, you can expect bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working arrangements, and career development opportunities.

The ideal candidate will have a strong growth mindset, embodying the American Express vision to deliver the world's best customer experience every day. They will be an excellent problem-solver, able to operate with a high degree of agility and passion for learning new things. If you're motivated, accountable, and willing to take ownership of your own career, we encourage you to apply.



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