Finnish Language Banking Customer Support Specialist

hace 3 días


Valencia, Valencia, España Recruitment Direct A tiempo completo

Job Overview

We are seeking Finnish-speaking customer service representatives to join our team at Recruitment Direct in the banking sector.

About the Role

This is an exciting opportunity to work as a customer support specialist, providing high-quality assistance to Finnish-speaking clients of a prominent financial institution.

Key Responsibilities:

  • Provide exceptional customer service to Finnish-speaking clients.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
  • Ensure compliance with banking regulations.

Requirements:

To be successful in this role, you will need:

  • Finnish language proficiency: C1 level minimum.
  • English language proficiency: B1 level minimum.
  • Excellent communication and problem-solving skills.

Work Conditions:

This position offers the flexibility to work from home or in our office in Athens, Greece. Relocation assistance is available for those who wish to relocate.

Benefits:

The salary for this role is €1300 gross per month, plus up to 10% performance bonus. Additionally, you will receive private medical insurance and UP Hellas (meal card or related benefit) worth €100 per month.

Estimated Salary Range: €13,200 - €15,600 per annum (based on full-time employment).



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