Fintech Technical Support Specialist

hace 1 mes


Valencia, Valencia, España Blu Selection A tiempo completo

**About the Role**

Are you passionate about fintech and providing top-notch support to clients? We're looking for a skilled Technical Support Specialist to join our team at Blu Selection in Valencia, Spain.

**Responsibilities and Impact**

As a Technical Support Specialist, you will be responsible for:

  • Providing exceptional support to B2B customers via email, chat, and phone
  • Collaborating with colleagues to improve the customer experience
  • Troubleshooting and resolving issues efficiently
  • Managing payment inquiries and handling customer queries
  • Improving business processes to enhance customer satisfaction

**Requirements**

To succeed in this role, you'll need:

  • Proficiency in the English language at a C1 level and native speaking level in the Dutch language
  • Excellent communication skills
  • Proactivity and solution-oriented mindset

**What We Offer**

At Blu Selection, you'll enjoy:

  • Spanish classes
  • Great Friday evening drinks
  • Fitness bootcamps
  • Mindfulness classes
  • International working environment with 20+ nationalities
  • Free lunch and breakfast at the office


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