Fintech Technical Support Specialist
hace 1 mes
**About the Role**
Are you passionate about fintech and providing top-notch support to clients? We're looking for a skilled Technical Support Specialist to join our team at Blu Selection in Valencia, Spain.
**Responsibilities and Impact**
As a Technical Support Specialist, you will be responsible for:
- Providing exceptional support to B2B customers via email, chat, and phone
- Collaborating with colleagues to improve the customer experience
- Troubleshooting and resolving issues efficiently
- Managing payment inquiries and handling customer queries
- Improving business processes to enhance customer satisfaction
**Requirements**
To succeed in this role, you'll need:
- Proficiency in the English language at a C1 level and native speaking level in the Dutch language
- Excellent communication skills
- Proactivity and solution-oriented mindset
**What We Offer**
At Blu Selection, you'll enjoy:
- Spanish classes
- Great Friday evening drinks
- Fitness bootcamps
- Mindfulness classes
- International working environment with 20+ nationalities
- Free lunch and breakfast at the office
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