Technical Support Specialist in Athens, Greece

hace 17 horas


Valencia, Valencia, España Head Hunt International A tiempo completo

Head Hunt International is a renowned leader in the field of technical support. We are seeking an experienced Technical Support Specialist to join our team in Athens, Greece. This exciting opportunity offers a competitive salary and a chance to work with cutting-edge technology.

Job Description:

Company Overview

We provide exceptional opportunities for customer service and technology enthusiasts to work with the world's tech leaders. Our client offers a great chance to experience working in the world of computer software, consumer electronics, personal computers, and online platforms.

Salary

The estimated monthly salary for this position is €3,200 - €4,000, depending on experience. In addition, you will receive two extra salaries per year, as well as healthcare benefits and numerous other discounts.

Job Description

As a Technical Support Specialist, your primary responsibility will be to identify customers' needs and deliver appropriate solutions. This may include sales, guiding customers through billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner. You will also assist customers with placing orders and related issues, answer their inquiries, and troubleshoot or escalate technical issues that they face.

Required Skills and Qualifications

To succeed in this role, you must have excellent communication skills, fluency in Latvian, and sales experience with consumer products and services. Additionally, you should possess technical research skills to troubleshoot customer problems and advanced internet research skills. An empathetic soul with strong communication skills and a positive attitude are essential for success in this position.

Benefits

We offer complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. Our state-of-the-art premises provide a great working environment with relaxing break areas. As a valued employee, you will have access to professional growth & development opportunities, special events, community & social responsibility initiatives, and free online Greek language courses.

You must have EU citizenship or permission to work in Greece to apply for this position.


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