Senior Technical Support Specialist for Consumer Electronics

hace 15 horas


Valencia, Valencia, España Head Hunt International A tiempo completo

As a Senior Technical Support Specialist for Consumer Electronics with Head Hunt International, you will be based in Athens, Greece. This exciting opportunity allows you to work with a leading tech company, providing excellent support to customers worldwide.

About the Company

Head Hunt International offers a competitive monthly salary and 2 extra salaries per year. In addition, we provide healthcare benefits, numerous discounts, full training by certified instructors, professional growth & development opportunities, special events, community & social responsibility initiatives, free online Greek language courses, and state-of-the-art premises with relaxing break areas.

Job Description

This role involves identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Additionally, you will assist customers to place an order and resolve related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face and assist customers with account issues.

Key Responsibilities:

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