IT Systems Technical Support Specialist
hace 1 semana
At the Romeu Group, we are seeking a skilled IT Systems Technical Support specialist to join our team. As an essential member of our technical support group, you will be responsible for providing top-notch technical assistance to our internal clients.
The ideal candidate will have at least 1 year of experience in a similar position or role, with expertise in systems like Azure, Active Directory, and Office 365. Proficiency in ticketing systems, such as Jira or Servicedesk, is also highly valued.
We offer a competitive salary of approximately $45,000 - $60,000 per year, depending on qualifications and experience. Our comprehensive benefits package includes health insurance, wellness programs, and other incentives to promote overall well-being.
About the Role:- Provide technical support to internal clients via phone, email, and in-person.
- Manage user accounts, licenses, and access permissions in Azure and Active Directory.
- Assist with hardware and software troubleshooting and repair.
- Monitor and maintain network infrastructure, including WiFi, VoIP, and switching equipment.
We foster a collaborative and positive work environment that promotes employee well-being and satisfaction. Our company culture values diversity, innovation, and corporate social responsibility.
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