Field Technical Support Specialist

hace 4 semanas


Barcelona, Barcelona, España Beckman Coulter Life Sciences A tiempo completo
Role Overview

We are seeking a skilled Field Technical Support Specialist to join our team in Barcelona, Catalunya. This role will be responsible for providing frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting.

Key Responsibilities:
  • Drive revenue growth while ensuring strong customer contract retention rates and warranty conversion.
  • Apply critical thinking to resolve instrumentation performance issues, train our customers, and verify the operational performance and data quality of systems.
Requirements:
  • Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or validated equivalent experience.
  • Ability to travel and provide support in assigned geography, as well as periodic travel to other areas and overnight travel.
  • Fluent in English verbal and written (CEFR).
Benefits:
  • Clear Development Pathway program to develop and grow our teams.
  • Strong leadership team and involvement in key projects to deliver successful installations for our customers that meet their requirements and those of our company.
  • Remote work arrangement eligible for this position.
Salary and Compensation:

$65,000 - $85,000 per year, depending on qualifications and experience.

About Us:

Beckman Coulter Life Sciences is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.



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