Field Technical Support Specialist
hace 6 días
Beckman Coulter Life Sciences Overview
We are a leading provider of life sciences and diagnostics solutions, empowering scientists and researchers to accelerate the discovery and development of groundbreaking innovations. With over 80 years of legacy and a global presence in 130 countries, we are committed to excellence and customer satisfaction.
Job Summary
We are seeking a skilled Field Technical Support Specialist to join our team in Barcelona, Spain. As a key member of our Customer Care department, you will provide frontline support to resolve customer issues through technical expertise and troubleshooting. Your primary responsibilities will include:
- Troubleshooting and resolving instrumentation performance issues
- Providing training to customers
- Verifying operational performance and data quality of systems
Requirements and Qualifications
To be successful in this role, you will need:
- A minimum associate degree in a relevant field, such as technical, biomedical, instrumentation, or electrical engineering
- Excellent verbal and written communication skills in English
- Ability to travel within assigned geography and occasional overnight stays
Preferred Qualifications
While not required, previous experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in a laboratory setting, or as a Field Service Engineer or Biomedical Engineer would be an asset.
About Us
At Beckman Coulter Life Sciences, we value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique perspectives resulting from these diverse attributes.
Compensation and Benefits
The estimated annual salary for this position is $65,000 - $85,000, depending on location and experience. In addition to competitive compensation, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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