Field Technical Support Specialist
hace 4 días
Empowering Scientific Discovery
We are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Life Sciences. As a key member of our customer support team, you will play a vital role in driving revenue growth and ensuring strong customer contract retention rates.
About the Role
This is an exciting opportunity for a technical professional with excellent problem-solving skills to work closely with customers, providing frontline support and resolving issues through technical expertise and troubleshooting. You will be responsible for training customers, verifying system performance, and ensuring data quality.
Key Responsibilities
- Provide technical support to customers via phone, email, or on-site visits
- Diagnose and resolve instrumentation performance issues
- Train customers on the use and operation of our equipment
- Verify system performance and data quality
Requirements
To succeed in this role, you will need:
- A degree in a relevant field (technical, biomedical, instrumentation, electrical engineering, or related)
- Excellent communication and problem-solving skills
- Ability to travel and provide support in assigned geography
What We Offer
In return for your expertise, we offer a competitive salary of $80,000 per year, plus benefits and opportunities for professional development. This is a remote work arrangement, allowing you to work from home and maintain a healthy work-life balance.
About Us
Beckman Coulter Life Sciences is a leading provider of laboratory instruments and reagents. We are committed to empowering scientific discovery and improving human health. Join our team and become part of a global organization that values diversity, innovation, and excellence.
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