Strategic Business Growth Manager
hace 1 día
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. At Thomson Reuters, we're seeking a dynamic and experienced Strategic Business Growth Manager to join our team and help us expand our commercial/small and midsize business (SMB) market presence while nurturing strong customer relationships.About the Role:
As a Strategic Business Growth Manager, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our small and mid-size corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.
Responsibilities:
- Sales Strategy and Execution: Develop and execute strategic account plans to achieve sales targets and expand the commercial/SMB customer base.
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
- Act as a customer advocate within the company.
- Meet or exceed established goals, KPIs, and performance metrics.
Customer Acquisition and Growth:
- Drive new customer acquisition through strategic sales initiatives.
- Identify, pursue, and close new sales opportunities within assigned territory or market segment.
- Upsell and cross-sell to existing customers to maximize revenue.
Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries and issues.
- Foster strong, long-term relationships with key customers and stakeholders.
- Ensure high levels of customer satisfaction and loyalty.
- Collaborate with the customer success team for smooth onboarding and continued customer success.
About You:
- Bachelor's degree in Business, Marketing, or related field.
- English & Spanish is a must; Dutch or French nice to have.
- 3+ years of experience in account management or sales in the software/technology industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of AI and software technology products and services.
- Excellent communication, negotiation, and presentation skills.
The estimated salary for this position is $85,000-$115,000 per year, depending on location and experience. If you're looking for a challenging and rewarding career opportunity, apply now to become a part of our team
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