Customer Service Representative for European Market
hace 15 horas
About Us
Auctane is a team of shipping and software experts dedicated to helping merchants move their ideas, dreams, and innovations around the globe.
Our mission is to fuel commerce through exceptional delivery by providing simple and resolute customer service experiences.
We are growing fast, and our customer service department will face strong new challenges to support business growth.
The role we are looking for is that of a highly motivated Customer Support Associate who will be the first point of contact to handle and resolve customer complaints.
You must be native or proficient in Italian and enjoy working in a fast-paced, dynamic environment. We're looking for friendly, proactive, customer-oriented profiles eager to make a difference while working in a close-knit team environment.
This job requires empathy, kindness, and friendliness, as well as a minimum of 2 years' experience in customer service, ideally within the logistics sector.
You should be familiar with online customer service platforms, including online chat and ticketing systems.
We estimate the salary for this position to be around $45,000 per year, depending on your location and experience.
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