Italian Market Customer Service Representative

hace 12 horas


Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo
Customer Service Representative Job Description

We are seeking an experienced customer service representative to join our team in Madrid. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various channels, including live chats, phone calls, and emails.

Responsibilities:

  • Deliver high-quality customer service by responding promptly and professionally to customer inquiries.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Collaborate with the sales team to provide support and answer customer service-related queries.

Requirements:

  • Native Italian speaker or proficient level C2.
  • Minimum 2 years working experience in customer service, preferably in the logistics sector.
  • Familiarity with online customer service platforms, including chat and ticketing systems.

We offer a comprehensive benefits package, including a competitive salary range of $36,000 - $39,000 per year, depending on experience. If you are a customer-focused individual who is passionate about delivering outstanding service, please apply.



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