Front Desk Professional
hace 24 horas
This is an exciting opportunity to join our team as a Hotel Hospitality Expert at Accor Hotels. We are seeking an individual who shares our passion for delivering exceptional guest experiences and maintains the highest standards of service excellence.
About the Role:- You will work closely with other departments to ensure seamless service delivery and maintain a high level of cleanliness in the guest rooms and public areas.
- Provide exceptional customer service, responding promptly to guest requests and resolving any issues that may arise during their stay.
- Manage guest requests and concerns in a professional and courteous manner.
- Maintain accurate records and complete tasks efficiently, adhering to company policies and procedures.
- Assist in maintaining stock levels, ordering supplies, and performing daily housekeeping duties as required.
- Participate in ongoing training and development programs to enhance your skills and knowledge.
- A minimum of 1-2 years of experience in a customer-facing role within the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
- High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
$55,000 - $70,000 per year, based on experience and qualifications.
Company Benefits:- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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Front Desk Ambassador
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Hotel Operations Coordinator
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