Customer Experience Specialist France

hace 2 semanas


Madrid, Madrid, España Domestic & General Service Gmbh A tiempo completo
Job Description:

As a Customer Experience Specialist in our French-speaking team, you will play a vital role in delivering exceptional customer service and sales experiences to our clients. Your primary responsibility will be to handle inbound calls from customers, providing them with information about our products and services, and offering insurance solutions to meet their needs.

Key Responsibilities:
  • Handle inbound calls from customers in French, responding to their queries and concerns.
  • Provide information about our products and services, highlighting their benefits and features.
  • Offer insurance solutions to customers, ensuring they understand the coverage and benefits.
  • Capture customer details and confirm appliance registration, as required.
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction.

Requirements:
  • Native French speaker with excellent communication skills.
  • At least 6 months of phone sales experience, preferably in a customer-facing role.
  • Strong knowledge of sales techniques and objection handling.
  • Ability to multitask, adapt to change, and work under pressure.
  • Competency with Microsoft Teams and Office programs.

What We Offer:
  • Permanent contract with a competitive salary.
  • 100% teleworking or hybrid option for those living in Madrid.
  • Monday to Friday, 09:00-18:00 (40h) schedule.
  • Attractive incentives based on results.
  • Restaurant ticket with €202 per month.
  • 26+7 days of vacation per year.
  • Material for teleworking (laptop, headphones, and HDMI/USB adapter).


  • Madrid, Madrid, España Amazon A tiempo completo

    Job SummaryThe Worldwide Specialist Organization (WWSO) Customer Acquisition Team - CAT is seeking a Business Development Specialist to join our team. As a Business Development Specialist, you will be responsible for scaling customer acquisition across France & EU South by creating scaled GTM motions to expand customer migrations within new or existing...


  • Madrid, Madrid, España Mygwork A tiempo completo

    Customer Acquisition OpportunityWe are seeking a highly skilled Business Development Specialist to join our Customer Acquisition Team in France. As a key member of our team, you will be responsible for driving customer acquisition and growth in the Microsoft Workloads domain.Key Responsibilities:Develop and execute a GTM strategy for Microsoft Workloads in...


  • Madrid, Madrid, España Amazon A tiempo completo

    Customer Acquisition Specialist - Microsoft WorkloadsWe are seeking a highly motivated and experienced Customer Acquisition Specialist to join our Microsoft Workloads team in France and EU South. As a key member of our team, you will be responsible for developing and executing go-to-market strategies to drive customer adoption and growth in the region.Key...


  • Madrid Centro, Madrid, España Amazon A tiempo completo

    Unlock New Opportunities with AmazonAs a Business Development Specialist on the Worldwide Specialist Organization (WWSO) Customer Acquisition Team - CAT, you will play a key role in driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. Our team works...


  • Madrid Centro, Madrid, España Amazon A tiempo completo

    Unlock New Opportunities with AmazonAs a Business Development Specialist on the Worldwide Specialist Organization (WWSO) Customer Acquisition Team - CAT, you will play a key role in driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. Our team works...


  • Madrid, Madrid, España Mygwork A tiempo completo

    Customer Experience SpecialistAt American Express, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in providing top-notch support to our merchants in the Netherlands and Belgium.Your responsibilities will include:Responding to customer inquiries and resolving issues in a timely and...


  • Madrid, Madrid, España MPB A tiempo completo

    We are seeking a skilled Customer Experience Specialist to join our team at MPB. As a key member of our customer experience department, you will be responsible for providing exceptional support to our customers via live chat, email, and phone.With a strong focus on problem-solving and building relationships, you will work closely with our customers to...


  • Madrid, Madrid, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly skilled Business Development Specialist to join our Customer Acquisition Team in France & EU South. As a key member of our team, you will be responsible for scaling customer acquisition across the region by creating and executing go-to-market motions to expand customer migrations within new or existing customer...


  • Madrid, Madrid, España Mpb A tiempo completo

    Customer Experience SpecialistAre you a creative problem solver looking for a fulfilling career in customer experience? We are growing our customer experience department and are seeking a fluent English and German or Italian speaker to support our customers via live chat, email, and phone. As a Customer Experience Specialist, you will be joining a...


  • Madrid, Madrid, España MPB A tiempo completo

    We are seeking a highly skilled Customer Experience Specialist to join our team at MPB. As a key member of our customer experience department, you will be responsible for providing exceptional support to our customers via live chat, email, and phone.With a strong focus on problem-solving and building relationships, you will be the first point of contact for...


  • Madrid, Madrid, España Gympass A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our international team based in Madrid, Spain. As a key member of our European CX team, you will be responsible for providing top-notch support to our users and gym partners in Spain and Italy.Key ResponsibilitiesIdentify and assess customers' needs to ensure...


  • Madrid, Madrid, España MPB A tiempo completo

    We are seeking a skilled Customer Experience Specialist to join our team at MPB. As a key member of our customer experience department, you will be responsible for providing exceptional support to our customers via live chat, email, and phone.Our ideal candidate will be fluent in English and German or Italian, with a strong problem-solving ability and a...


  • Madrid, Madrid, España Work International A tiempo completo

    Norwegian Speaking Customer Experience SpecialistWe are seeking a talented Norwegian speaking customer experience specialist to join our team at Work International. As a customer experience specialist, you will be responsible for delivering world-class customer service to our clients.About the Role:We are looking for a highly motivated and customer-focused...


  • Madrid, Madrid, España Work International A tiempo completo

    Norwegian Speaking Customer Experience SpecialistWe are seeking a talented Norwegian speaking customer experience specialist to join our team at Work International. As a customer experience specialist, you will be responsible for delivering world-class customer service to our clients.About the Role:We are looking for a highly motivated and customer-focused...


  • Madrid, Madrid, España MPB A tiempo completo

    Customer Experience Role at MPBWe are seeking a skilled Customer Experience Specialist to join our team in Berlin. As a key member of our customer experience department, you will play a vital role in delivering exceptional support to our clients across various communication channels.Our ideal candidate will have a strong background in customer service,...


  • Madrid, Madrid, España Findasense A tiempo completo

    About the RoleThe Customer Experience Specialist will be responsible for coordinating and managing direct communication across all digital channels in a proactive way, ensuring customer satisfaction aligns with customer needs.Key ResponsibilitiesManage customer care channels (Care) via email and telephone, resolving customer queries on a Q&A...


  • Madrid, Madrid, España Findasense A tiempo completo

    About the RoleThe Customer Experience Specialist will be responsible for coordinating and managing direct communication across all digital channels in a proactive way, ensuring customer satisfaction aligns with customer needs.Key ResponsibilitiesManage customer care channels (Care) via email and telephone, resolving customer queries on a Q&A...


  • Madrid, Madrid, España Maersk A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer interactions through various...


  • Madrid, Madrid, España Maersk A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer interactions through various...


  • Madrid, Madrid, España Molnlycke Health Care A tiempo completo

    Customer Experience Specialist IberiaMolnlycke Health Care is seeking a Customer Experience Specialist to support our business customers in Iberia. As a member of our Iberian Customer Experience team, you will help deliver a seamless customer experience, adding business value through an integrated best-in-class service to align with customer centricity...