Digital Signature Solutions Team Lead
hace 2 semanas
About Signaturit Group
Signaturit Group is a pioneering company in the digital transaction industry, revolutionizing the way businesses operate through secure electronic signatures and digital identification solutions. With over 250,000 customers across 40 countries, we provide cutting-edge technology to enable users to sign millions of documents digitally. As a trusted third-party provider, we adhere to European standards and regulations, offering unparalleled security guarantees for our customers' online transactions.
We have offices in Barcelona, Valencia, and Paris, working collaboratively to help companies of all sizes and sectors optimize their administrative tasks related to document signing and digital communication. Join us in shaping the future of trusted digital transactions
Job Description:
We are seeking an experienced and dynamic Digital Signature Solutions Team Lead to oversee and drive the performance of our Account Executives new business team. The ideal candidate will possess a strong background in SaaS environments, particularly in digital signature solutions, with a proven ability to lead, motivate, and develop high-performing teams.
Key Responsibilities:
- Team Management: Lead, coach, and mentor a team of 5-7 members, ensuring alignment with company goals and objectives.
- Performance Monitoring: Track and evaluate team performance through key performance indicators (KPIs), providing regular feedback and implementing improvement plans when necessary.
- Sales Methodology: Ensure a high level of customer satisfaction by value selling and resolving customer challenges promptly and effectively, collaborating with other departments as needed.
- Process Optimization: Identify and implement process improvements to enhance team efficiency and customer experience.
- Collaboration: Work closely with cross-functional teams, including Product Development, Sales Development, Presales, and Marketing, to ensure seamless service delivery and contribute to product enhancements.
- Training Development: Develop and deliver training programs to upskill team members, keeping them updated with the latest product features and industry trends.
- Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management.
- Strategic Planning: Contribute to the strategic planning of the department, helping to set long-term goals and identify areas for growth and development.
- Technology Tools: Stay informed about the latest SaaS tools and technologies, recommending and implementing solutions that improve team performance and customer satisfaction.
Requirements:
- Experience: Minimum of 1-2 years of experience in a leadership role within a SaaS company, with a focus on digital signature solutions or related fields.
- Education: Fluent English Skills: Strong leadership and team management skills with a proven track record of building and developing high-performing teams.
- Excellent problem-solving abilities with a customer-centric approach.
- Proficient in using CRM, project management, and communication tools (e.g., Salesforce, Jira, Teams).
- Solid understanding of SaaS business models, digital signature technologies, and cloud-based solutions.
- Exceptional communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels.
- Familiar with MEDDIC sales methodology.
Benefits:
- Flexible remote work.
- Working hour flexibility.
- Summer hours on Fridays in July and August.
- Free health insurance for the employee and a discount for children.
- Flexible compensation plan with Coverflex.
- English or French classes with native teachers.
- Technical training with specialized platforms.
- Birthday off.
- Referral bonus.
- Catering service at the office.
- Free coffee and snacks at the office.
Salary: €60,000 - €80,000 per year, depending on experience.
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