Commercial Team Lead

hace 1 mes


Barcelona, Barcelona, España Signaturit Group A tiempo completo

About Signaturit Group

We are a company that is revolutionizing the way people do business through secure digital transactions.

With over 250,000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally.

We are eIDAS certified and follow European standards and the ANSSI General Security Regulation to offer all legal guarantees in terms of securing our customers' online transactions.

We have offices in Barcelona, Valencia, and Paris working together to help companies of any size and sector to optimize their administrative tasks related to document signing and digital communication.

As a trusted third party, we are committed to delivering exceptional customer satisfaction and experience.

Our team is passionate about building the European leader in trusted digital transactions.

For more information, visit our website.

Job Title:

Team Leader

  • New Business

We are seeking an experienced and dynamic Team Leader to oversee and drive the performance of our Account Executives new business team.

The ideal candidate will possess a strong background in SaaS environments, particularly in digital signature solutions, with a proven ability to lead, motivate, and develop high-performing teams.

As a Team Leader, you will play a critical role in ensuring the success and satisfaction of our customers and Account Executive team while contributing to the growth and improvement of our services.

Key Responsibilities:

Team Management:

Lead, coach, and mentor a team of 5-7 members, ensuring alignment with company goals and objectives.

Performance Monitoring:

Track and evaluate team performance through key performance indicators (KPIs), providing regular feedback and implementing improvement plans when necessary.

Sales Methodology:

Ensure a high level of customer satisfaction by value selling and resolving customers' challenges promptly and effectively, collaborating with other departments as needed.

Process Optimization:

Identify and implement process improvements to enhance team efficiency and customer experience.

Collaboration:

Work closely with cross-functional teams, including Product Development, Sales Development, Presales, and Marketing, to ensure seamless service delivery and to contribute to product enhancements.

Training Development:

Develop and deliver training programs to upskill team members, keeping them updated with the latest product features and industry trends.

Reporting:

Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management.

Strategic Planning:

Contribute to the strategic planning of the department, helping to set long-term goals and identify areas for growth and development.

Technology Tools:

Stay informed about the latest SaaS tools and technologies, recommending and implementing solutions that improve team performance and customer satisfaction.



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