Digital Transactions Leader
hace 3 semanas
About Signaturit Group
Signaturit Group is a leading digital transactions company that provides innovative solutions for secure electronic signature and digital identification. With a strong presence in over 40 countries, we empower businesses to optimize their administrative tasks related to document signing and digital communication.
We are seeking a highly experienced and dynamic Team Lead to drive the performance of our Account Executives new business team. The ideal candidate will possess a strong background in SaaS environments, particularly in digital signature solutions, with a proven ability to lead, motivate, and develop high-performing teams.
Key Responsibilities
- Team Management: Lead, coach, and mentor a team of 5-7 members, ensuring alignment with company goals and objectives.
- Performance Monitoring: Track and evaluate team performance through key performance indicators (KPIs), providing regular feedback and implementing improvement plans when necessary.
- Sales Methodology: Ensure a high level of customer satisfaction by value selling and resolving customer challenges promptly and effectively, collaborating with other departments as needed.
- Process Optimization: Identify and implement process improvements to enhance team efficiency and customer experience.
- Collaboration: Work closely with cross-functional teams, including Product Development, Sales Development, Presales, and Marketing, to ensure seamless service delivery and to contribute to product enhancements.
- Training Development: Develop and deliver training programs to upskill team members, keeping them updated with the latest product features and industry trends.
- Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management.
- Strategic Planning: Contribute to the strategic planning of the department, helping to set long-term goals and identify areas for growth and development.
- Technology Tools: Stay informed about the latest SaaS tools and technologies, recommending and implementing solutions that improve team performance and customer satisfaction.
About Signaturit Group
Signaturit Group is a trusted third-party provider of electronic signature and digital identification solutions. With over 250,000 customers worldwide, we offer secure and compliant solutions for businesses of all sizes and sectors.
We are a European leader in trusted digital transactions, committed to delivering exceptional customer experiences and driving business growth through innovation and collaboration.
For more information, please visit our website and follow us on LinkedIn.
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