Digital Sales Professional

hace 3 semanas


Barcelona, Barcelona, España SoftwareOne A tiempo completo

Why SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider, redefining how organizations build, buy, and manage everything in the cloud. By helping clients migrate and modernize their workloads and applications – and navigating and optimizing resulting software and cloud changes – SoftwareOne unlocks technology value.

About the Role:

  • As Junior Account Manager, you will be the main point of contact for SME clients, managing relationships and ensuring exceptional service delivery.
  • Your focus will be on driving sales, understanding software requirements, assisting with renewals, managing escalations, and maintaining coverage across all assigned accounts.
  • You will play a crucial role in building trust-based relationships, ensuring client satisfaction, and spotting opportunities for growth.

Key Responsibilities:

  • Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
  • Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
  • Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Requirements:

  • A degree in commerce or related fields is a plus but not required.
  • At least two years of sales experience, preferably in B2B.
  • Capable of learning IT topics and having good business acumen.
  • Passion for sales and committed to achieving excellence in customer satisfaction.
  • Strong communication and negotiation skills.
  • Ability to communicate effectively in Swedish and English.

What We Offer:

  • An estimated salary of $65,000 - $85,000 per annum, depending on experience.
  • Top-tier training programs, including digital learning, elite mentorship, and hands-on training during onboarding.
  • Certifications and guidance from experienced mentors to enhance your skills and career prospects.
  • Flexible working hours, hybrid work model, and reduced workdays on Fridays and during summer.
  • A collaborative atmosphere where you can thrive and grow.
  • Opportunities for development and career advancement.

We Welcome Applicants from All Backgrounds and Abilities: If you require reasonable adjustments at any point during the recruitment process, please email us. Someone from our organization will be in touch to discuss your specific needs.



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