Customer Success Manager, MDR EMEA

hace 1 semana

Madrid, Madrid, España Check Point Software Technologies Ltd. A tiempo completo
About the Role

We are seeking a highly skilled Cyber Security Professional to join our team as a Customer Success Manager, MDR EMEA. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.

Key Responsibilities:

  • Develop and execute customer engagement strategies to drive business outcomes and customer satisfaction
  • Collaborate with cross-functional teams to identify and address customer needs and pain points
  • Provide expert-level guidance and support to customers on Cyber Security solutions and services
  • Work closely with customers to understand their business objectives and develop tailored solutions to meet their needs
  • Conduct regular business reviews and provide actionable insights to drive customer success
  • Identify and pursue new business opportunities through strategic partnerships and account development
  • Stay up-to-date with industry trends and emerging technologies to ensure customers receive the latest Cyber Security solutions and services

Requirements:

  • Proven track record of success in customer-facing roles, with a strong understanding of Cyber Security principles and practices
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to identify and address complex customer needs
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously
  • Fluency in English, with additional languages a plus

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