Customer Success Manager

hace 4 días

Madrid, Madrid, España Vistex A tiempo completo

Job Summary

Vistex, a global leader in Go-to-Market solutions, is seeking a seasoned Customer Success Manager to join our EMEA team. As a key member of our Customer Success team, you will be responsible for developing and maintaining strong relationships with our clients, driving proactive client management, and ensuring customer satisfaction.

Key Responsibilities:

  • Own overall relationship with assigned clients, driving strategic client management and increasing adoption.
  • Help demonstrate and drive the value delivered to our clients, establishing relationships with stakeholders and across the customer organization.
  • Work with clients and internal resources to establish critical goals and key performance indicators, aiding the customer in achieving their goals.
  • Proactively manage assigned clients to enable success throughout the customer lifecycle, ensuring best practices and methodologies that drive client engagement and business outcomes.
  • Establish a trusted and strategic-advisor relationship with key clients, driving continued value of our products and services.
  • Understand and anticipate customer needs and goals, tracking customer progress and leading Voice of the Customer initiatives in your region.
  • Collaborate with Sales and other internal teams on customer interactions and engagements, conducting regularly scheduled cadence calls and business reviews with customers.
  • Drive new business growth through greater advocacy and reference ability, working with Marketing to surface and celebrate our clients' success stories.

Requirements:

  • Fluent English and Spanish is a must, with French being an extra plus.
  • Proven experience in customer-facing roles, with a strong track record of driving client growth and satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to understand and anticipate customer needs and goals.

About Vistex

Vistex is a global leader in Go-to-Market solutions, providing innovative software and services to help businesses manage their pricing, trade, royalties, and incentive programs. Our solutions enable companies to drive revenue growth, improve customer satisfaction, and increase operational efficiency.

  • Customer Success Manager

    hace 3 días

    Madrid Centro, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...

  • Customer Success Manager

    hace 3 días

    Madrid Centro, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for guiding our customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...

  • Customer Success Manager

    hace 7 días

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerWe're looking for a skilled professional to help our clients achieve their business goals. As a Customer Success Manager, you'll be responsible for building strong relationships with our clients and providing them with the support they need to succeed.Key Responsibilities:Develop and implement customized solutions...

  • Customer Success Manager

    hace 1 día

    Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo

    {"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...

  • Customer Success Manager

    hace 23 horas

    Madrid Centro, Madrid, España Ss&C Technologies Holdings A tiempo completo

    {"title": "Customer Success Manager", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful adoption and utilization of our technology solutions by our customers.Key...

  • Customer Success Manager

    hace 22 horas

    Madrid, Madrid, España Seequent A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...

  • Customer Success Manager

    hace 19 horas

    Madrid, Madrid, España Seequent A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they derive maximum value from our products and services.Key ResponsibilitiesDevelop and execute customer...

  • Customer Success Manager

    hace 23 horas

    Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo

    {"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...

  • Customer Success Manager

    hace 19 horas

    Madrid Centro, Madrid, España Hybrid — Full-timeMadrid, Spain A tiempo completo

    {"h1": "Customer Success Manager", "p": "At AB Tasty, we're looking for a seasoned Customer Success Manager to join our team in Spain. As a key member of our Customer Success team, you'll be responsible for guiding and advising clients on the best ways to maximize their use of our AI-powered experience optimization solutions. You'll work closely with our...

  • Customer Success Manager

    hace 2 días

    Madrid, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retention.Build and...

  • Customer Success Manager

    hace 2 días

    Madrid, Madrid, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our solutions.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retention.Build and...

  • Customer Success Manager

    hace 6 días

    Madrid, Madrid, España SS&C A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team at SS&C. As a Customer Success Manager, you will play a critical role in creating long-term value for our customers and ensuring their success with our technology.Key ResponsibilitiesCoordinate and complete projects on the Customer Success...

  • Customer Success Manager

    hace 6 días

    Madrid, Madrid, España SS&C A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team at SS&C. As a Customer Success Manager, you will play a critical role in creating long-term value for our customers and ensuring their success with our technology.Key ResponsibilitiesCoordinate and complete projects on the Customer Success...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Onetrust A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at OneTrust. As a key member of our organization, you will play a critical role in driving customer adoption, retention, and growth.Key ResponsibilitiesManage a team of Customer Success Consultants to ensure seamless customer onboarding, adoption, and...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Onetrust A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at OneTrust. As a key member of our organization, you will play a critical role in driving customer adoption, retention, and growth.Key ResponsibilitiesManage a team of Customer Success Consultants to ensure seamless customer onboarding, adoption, and...

  • Customer Success Manager

    hace 4 días

    Madrid, Madrid, España SS&C Technologies Holdings A tiempo completo

    Job DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will play a critical role in creating long-term value for our customers and ensuring their success with our technology.Key ResponsibilitiesCoordinate and...

  • Customer Success Manager

    hace 5 días

    Madrid, Madrid, España SS&C Technologies Holdings A tiempo completo

    Job DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Global Customer Success team as a Customer Success Manager. As a key member of our team, you will play a critical role in creating long-term value for our customers and ensuring their success with our technology.Key ResponsibilitiesCoordinate and...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Onetrust. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute customized business strategies to meet customer...

  • Customer Success Manager

    hace 1 semana

    Madrid, Madrid, España Onetrust A tiempo completo

    Join Onetrust as a Customer Success ManagerAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Onetrust. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute customized business strategies to meet customer...