Multilingual Customer Experience Expert

hace 3 semanas


Nanclares de la Oca, Álava, España Teleperformance Spain A tiempo completo

Company Overview

Teleperformance is a leading global provider of customer experience management and contact centre services. With a presence in over 88 countries, the company employs around 420,000 people working in various languages and dialects.

The company's mission is to inspire and motivate its employees, creating a great work environment that fosters job satisfaction. Teleperformance Spain, with more than 4,700 employees across 10 sites, is committed to providing excellent customer service.

About the Role

We are seeking a part-time Customer Service Representative to join our team in Barcelona. This role involves providing frontline service to customers, routing their calls to the appropriate department, and ensuring agreed KPIs are met.

Key Responsibilities:

  • Provide friendly and efficient service in answering customer queries
  • Ensure compliance with policies and procedures
  • Develop and maintain a working knowledge of our products

Requirements

To be successful in this role, you will need:

  • A native level of French
  • Excellent customer focus and ability to work under pressure
  • Good communication skills and IT literacy
  • Minimum of 2 years customer service experience, preferably in a similar industry

What We Offer

In return for your hard work, we offer a competitive benefits package, including a permanent contract, international business casual environment, and opportunities for personal and professional development. You will also receive a part-time salary of approximately €10650.97 per year, working 22.5 hours per week (13:30-18:00) from Monday to Friday.

This is a hybrid working model, allowing you to balance your work and personal life. If you're passionate about delivering exceptional customer experiences and have a strong desire to learn and grow, we'd love to hear from you.



  • Nanclares de la Oca, Álava, España Bosch Group A tiempo completo

    About the RoleWe are seeking an Ebike Technical Support Specialist to join our team at Bosch Service Solutions. As an expert in urban mobility, you will play a key role in providing technical support to bike dealers and end consumers.Key ResponsibilitiesProvide confident and friendly hotline support to bike dealers, responding to technical queries and...


  • Nanclares de la Oca, Álava, España Cross Border Talents A tiempo completo

    About the Role:As a Digital Marketing Consultant at Cross Border Talents, you will play a crucial role in helping Danish companies achieve their digital advertising goals. Your responsibilities will include identifying and implementing effective advertising solutions, collaborating with clients and agency partners to deliver optimal results, and providing...


  • Nanclares de la Oca, Álava, España Bitpanda A tiempo completo

    Bitpanda: A Pioneer in Simplifying Wealth CreationWe're a forward-thinking company that empowers people to build their financial freedom. Founded in 2014, our user-friendly platform allows both novice and seasoned investors to invest in various assets – with any sized budget, 24/7.Your MissionWe're seeking an experienced Risk Management Expert to oversee...


  • Nanclares de la Oca, Álava, España Teleperformance Spain A tiempo completo

    Looking for a new opportunity in the fashion industry? We have an exciting role available for a Fashion Customer Service Representative at Teleperformance Spain. This position offers a unique chance to work with customers, provide excellent service, and be part of a dynamic team.About UsTeleperformance is a global leader in customer experience management,...


  • Nanclares de la Oca, Álava, España Associates A tiempo completo

    Transforming Life Sciences with Quality SolutionsVeeva Systems, a pioneer in industry cloud, empowers life sciences companies to bring therapies to patients faster. With over $2B in revenue and extensive growth potential, we're driven by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. As a public benefit corporation (PBC), we...


  • Nanclares de la Oca, Álava, España Bosch Group A tiempo completo

    Company OverviewBosch Service Solutions is a leading global provider of business process outsourcing and services. Leveraging cutting-edge technology and the Internet of Things, the company develops innovative solutions in mobility, monitoring, and customer experience.About UsWe are passionate about sports, technology, and connecting with others. If you have...

  • Cloud Solutions Architect

    hace 3 semanas


    Nanclares de la Oca, Álava, España Axiom Software Solutions A tiempo completo

    Job Title: Cloud Solutions ArchitectLocation: Remote (Hybrid work arrangement)Employment Type: Permanent/Full-timeExperience Level: Mid-level (5-8 years)We are seeking a skilled Cloud Solutions Architect with extensive experience in Azure cloud engineering.Key Responsibilities:Design and implement scalable cloud solutions using Azure technologiesDevelop and...


  • Nanclares de la Oca, Álava, España Teleperformance Spain A tiempo completo

    Teleperformance Spain, a leading provider of business process outsourcing and customer experience solutions, is seeking a highly skilled Data Management Specialist to join its team in Spain.Main Responsibilities:Prepare high-quality data for the Pre-Sales Team to ensure successful client interactions.Manage scoring models and data providers to guarantee...


  • Nanclares de la Oca, Álava, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is a global leader in customer experience management and contact centre business process outsourcing.We are looking for a talented Business Development Specialist to join our dynamic team in Barcelona. As a key member of our Acquisition Marketing team, you will be responsible for delivering high-quality leads to our New Business Sales...


  • Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Multilingual Customer Support Specialist - Full Time Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued. What We Are...


  • Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Multilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...


  • Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Multilingual Customer Support Specialist - Full Time Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued. What We Are...

  • Technical Support Expert

    hace 3 semanas


    La Coruña, La Coruña, España Ttec A tiempo completo

    Unlock your potential as a Technical Support Expert in our award-winning team at TTEC. As a French-English Technical Support Specialist, you'll be part of delivering exceptional customer experiences while fostering growth and development within our organization.**About the Role**In this role, you will leverage your technical expertise to troubleshoot complex...


  • El Prat de Llobregat, Barcelona, España Revelyst A tiempo completo

    We are seeking a skilled Multilingual Customer Experience Representative to take our customer support to the next level. As a key member of our team, you will provide exceptional service to our customers via phone, email, and chat in both English and French.Key Responsibilities:Offer personalized support to customers, addressing their inquiries, issues, and...


  • Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Multilingual Customer Support Specialist - Full TimeRole Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.What We Are...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completo

    Crit Interim España Ett is seeking a Customer Service Representative to join our team in Tenerife, Spain. As a multilingual support specialist, you will be the first point of contact for our customers and provide technical support and problem-solving abilities via telephone, email, and web.Our ideal candidate has excellent communication skills, is fluent in...


  • Tratamiento De Aguas (Goloso, El), España GSK A tiempo completo

    **Site Name**: GSK Tres Cantos, Madrid **Posted Date**: Nov 8 2024 **Descripción del Puesto** El Customer Experience Expert formará parte del equipo de marketing, reportando directamente al CX Manager. Siendo responsable de impulsar la experiência de cliente a través de desarrollar y diseñar estrategias omnicanal que ayuden a construir una relación...


  • La Coruña, La Coruña, España Cataloxy A tiempo completo

    About CataloxyCataloxy is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions.Job Title: German-speaking Sales and Support ProfessionalWe are seeking a highly motivated and customer-focused German-speaking Sales and Support Professional to...


  • El Prat de Llobregat, Barcelona, España Revelyst A tiempo completo

    We are seeking an exceptional B2C Customer Service Representative who will elevate our customer experience to new heights. This role requires a high degree of adaptability, flexibility, and teamwork.Key Responsibilities:Deliver Exceptional Support: Provide top-notch customer support via phone, email, and chat in both English and French, embodying Revelyst's...


  • Iruña de Oca, España Ares Consultores A tiempo completo

    Company DescriptionWelcome to the good side of tech!You might have heard about us, but with a different name: Doctoralia.It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients?We jumped in and empowered patients by giving them access to leave and read reviews about their visit.We then provided doctors with the...


  • La Coruña, La Coruña, España Language Matters A tiempo completo

    About UsLanguages Matters is a leading agency specialising in the automobile travel industry, seeking an experienced Multilingual Sales Professional to join their London-based team. This permanent position offers a great opportunity to develop and gain experience in a dynamic sector with a hybrid scheme of 3 days in the office and 2 days from home.Job...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completo

    At Crit Interim España Ett, we are seeking highly skilled and motivated Customer Support Agents to join our expanding multilingual helpdesk in Tenerife. In this role, you will play a vital part in providing exceptional technical support and problem-solving services to our customers.Job SummaryWe are looking for energetic and vibrant professionals with...


  • La Coruña, La Coruña, España Ttec A tiempo completo

    Unlock your career potential with TTEC, an award-winning employer and global leader in customer experience. As a Technical Support Specialist, you'll be part of a team that creates and delivers exceptional customer experiences while #experienceTTEC. This role involves troubleshooting and resolving customer issues with professionalism and a smile. You'll work...


  • Pozuelo de Alarcón, Madrid, España Cigna A tiempo completo

    About Cigna HealthcareCigna Healthcare is a global health service company serving over 180 million customers worldwide. We deliver quality healthcare through choice, predictability, and affordability.Our mission is to help our customers improve their health, well-being, and sense of security by providing access to care. With our whole health approach, we...


  • El Prat de Llobregat, Barcelona, España Revelyst A tiempo completo

    We are seeking a highly skilled B2C Customer Service Representative to join our team at Revelyst. This individual will be responsible for delivering exceptional customer support via phone, email, and chat in both German and English.Key Responsibilities:Provide top-notch customer service, embodying Revelyst's commitment to making every customer's experience...


  • Palma de Mallorca, España EISI Soft A tiempo completo

    Somos una empresa de carácter tecnológico, cuyos principales pilares son el desarrollo de software, los servicios de consultoría, y la formación para diversos sectores. Nos especializamos en la digitalización y optimización de procesos, mediante las distintas soluciones diseñadas a medida, ayudando a digitalizar y gestionar procesos operativos,...


  • El Burgo de Ebro, España Graduate Expert A tiempo completo

    **Description**: Graduate Expert Program: Your chance to realise your talent and shape your future. Our Saica Graduate Expert Program is a two years program which has been designed to grow in making an impact of the world while developing professionally and personally. Our Graduate Expert program is as a stepping stone to bigger and better career...


  • La Zenia, España Emprego ES A tiempo completo

    International Real Estate Company based on La Finca Golf Resort and La Zenia - Orihuela Costa with more than 25 years of experience in the Spanish real estate market. Due to the demand, we are looking to employ a multilingual Sales Person on a contract basis, who works a minimum of 20 hours per week, which includes a basic salary and commission. If this...


  • La Coruña, La Coruña, España Taskus Llc Europe. A tiempo completo

    Are you ready to take your customer service skills to the next level? As a Customer Care Specialist at TaskUs Llc Europe, you will play a vital role in delivering world-class service to our customers across all channels. Whether it's through chat, email, or phone, you will be responsible for providing accurate, efficient, and respectful interactions that...