Customer Experience Specialist

hace 3 días


La Coruña, La Coruña, España Taskus Llc Europe. A tiempo completo

Are you ready to take your customer service skills to the next level? As a Customer Care Specialist at TaskUs Llc Europe, you will play a vital role in delivering world-class service to our customers across all channels. Whether it's through chat, email, or phone, you will be responsible for providing accurate, efficient, and respectful interactions that meet our high standards.

Job Overview

We are a fast-growing company with a culture of innovation and excellence. Our team is passionate about making a difference in the lives of our customers, and we're looking for talented individuals who share our vision. If you have a strong passion for customer service, excellent communication skills, and a willingness to learn and grow, then this might be the perfect opportunity for you.

About the Role

  • Deliver exceptional customer experiences: Provide timely and accurate responses to customer inquiries, resolving issues efficiently and effectively.
  • Collaborate with cross-functional teams: Work closely with colleagues from various departments to ensure seamless communication and problem-solving.
  • Contribute to process improvement: Identify areas for improvement and suggest solutions to enhance customer satisfaction and operational efficiency.

Requirements

  • Fluency in English (C1/C2): Excellent written and spoken communication skills in English.
  • Bachelor's degree: A degree in a related field, such as business, communications, or customer service.
  • 1-2 years of experience: Previous experience in customer support or tech support, preferably in a similar industry.

Benefits

As a valued member of our team, you can expect:

  • A competitive salary: €40,000 - €60,000 per year, depending on experience.
  • Opportunities for growth: Career advancement opportunities within the company.
  • Professional development: Training and development programs to enhance your skills and knowledge.

Why Join Us?

TaskUs Llc Europe is a dynamic and innovative company that values its employees. We offer a supportive work environment, flexible working arrangements, and a comprehensive benefits package. If you're passionate about customer service and eager to join a like-minded team, apply now



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