Customer Support Specialist for Apparel Industries
hace 4 días
Avery Dennison is a global leader in materials science and digital identification solutions. As a Customer Support Specialist, you will play a key role in driving customer satisfaction and retention through excellent service delivery.
About Avery DennisonWe are a company that provides innovative branding and information solutions to optimize labor and supply chain efficiency. Our products and solutions include labeling and functional materials, RFID inlays and tags, software applications, and branded packaging solutions. We serve various industries worldwide, including apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive.
Job DescriptionThis is a unique opportunity to join our team as a Field Service Technician. Your primary goal will be to provide regular customer support, on-site and remotely, for installation, training, troubleshooting, and preventive maintenance. You will also be responsible for providing product knowledge consultations and building good relationships with internal teams and external customers.
Duties and Responsibilities:- Provide regular customer support, on-site and remotely, for installation, training, troubleshooting, and preventive maintenance.
- Offer product knowledge consultations to customers.
- Build and maintain good relationships with internal teams and external customers.
The ideal candidate will have a bachelor's degree in Industrial Technology, Mechanical, Electronics, IT, or a related field. You should also have data analysis capabilities, experience with diagnostic tools and software, strong interpersonal skills, and the ability to work flexibly.
BenefitsWe offer a competitive salary of $70,000 - $90,000 per year, depending on experience. You will also receive benefits such as health insurance, retirement plans, and paid time off. We value diversity and equal opportunities and strive to create an inclusive work environment.
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