German Speaking Trainer Position Athens Greece
hace 1 semana
Establishing a Strong Training Foundation in Germany and English is Key to Success
About the RoleWe are seeking a highly skilled German & English-speaking Trainer to join our team in Athens, Greece. In this challenging yet rewarding role, you will be responsible for designing, delivering, and evaluating training programs for new hires and existing employees.
Your Responsibilities- Training Delivery: Develop and execute comprehensive training sessions for new hires and existing employees, ensuring they acquire essential skills and knowledge.
- Onboarding & Orientation: Welcome new hires to the organization, providing them with a thorough understanding of the business, client strategy, and role expectations.
- Skills Development: Create and deliver continuous training programs focused on areas like objection handling, consultative selling, and customer service excellence.
- Scenario & Role-Play: Conduct scenario-based training and role-play sessions to equip advisors with real-life interaction skills.
- Performance Evaluation: Collect feedback, track training outcomes, and ensure the effective application of taught skills.
- Training Materials: Develop and maintain classroom handouts, guides, instructional materials, and manuals that support training delivery.
- Program Updates: Regularly review and update training content to reflect changing client needs, market trends, and best practices.
- Collaboration: Work closely with teams, direct managers, and clients to assess training needs and recommend improvements.
- Training Plans: Develop annual training programs, create teaching plans, and ensure their successful execution.
- Continuous Improvement: Stay informed about industry trends, training methods, and client strategy to maintain cutting-edge training programs.
The Ideal Candidate Will Possess:
- Language Skills: Fluency in German and English (both written and verbal, C1 or higher).
- Technical Skills: Knowledge of GDS and Amadeus systems is required.
- Training Experience: Previous experience in training, coaching, or facilitation is necessary.
- Organizational Skills: Strong organizational and time-management skills with the ability to prioritize and multi-task.
- Sales Expertise: Knowledge of relevant sales techniques and the ability to train and coach teams on sales best practices.
- Communication Skills: Ability to communicate clearly and confidently with employees from diverse backgrounds.
- Problem-Solving Abilities: Demonstrated ability to address challenges and suggest solutions.
- Interpersonal Skills: Capable of providing constructive feedback in a positive, objective, and supportive way.
- Technical Proficiency: Comfortable using Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
- Legal Requirements: Must have EU citizenship or a valid work permit for Greece.
We Offer a Competitive Salary and Benefits Package
€1300 per month gross salary + bonus up to 10% + private medical insurance + vouchers. A stable income and rewarding salary package await you at Recruitment Direct.
-
German Customer Service Representative in Athens Greece
hace 1 semana
Barcelona, Barcelona, España Head Hunt International A tiempo completoJob Title: German Customer Service Representative in Athens GreeceAbout the Role:We are seeking a highly skilled and experienced German-speaking customer service representative to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing excellent customer service to clients from all over the...
-
Barcelona, Barcelona, España Recruitment Direct A tiempo completoWe are seeking a German-speaking Customer Service Banking Specialist to join our team at Recruitment Direct. This role provides the opportunity to work on behalf of a prominent financial institution, offering a competitive salary and benefits package.**Key Responsibilities:**• Provide high-quality customer support to German-speaking clients of the bank•...
-
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoAbout the JobWe are seeking a highly motivated Digital Solutions Sales Professional to join our team in Athens, Greece. This is an exciting opportunity to work with Spanish speaking businesses and help them find the right digital solutions to grow their operations.
-
Barcelona, Barcelona, España Recruitment Direct A tiempo completoJob OverviewWe are seeking a highly skilled German-speaking Quality Assurance Specialist to join our team in Athens, Greece.About the RoleThis is an exciting opportunity for a detail-oriented and analytical professional to drive quality assurance and continuous improvement across our operations. As a key player in the quality process, you will monitor and...
-
German Customer Service Representative
hace 7 días
Barcelona, Barcelona, España Head Hunt International A tiempo completoAre you a skilled customer service professional looking for a new challenge in the heart of Greece? We have an exciting opportunity for a German Customer Service Representative to join our team at Head Hunt International in Athens. This is a unique chance to work with a leading multinational company, developing your skills and experience while representing...
-
Norwegian Customer Service Representative in Athens, Greece
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoJob Description"> We are currently seeking a highly skilled Norwegian-speaking customer service representative to join our team in Athens, Greece. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving technical issues related to consumer products and services.">About the Role">
-
Customer Service Representatives
hace 1 semana
Barcelona, Barcelona, España Recruitment Direct A tiempo completoJob DescriptionAs a Customer Service Representative with Recruitment Direct, you will be working on behalf of a prominent financial institution based in the banking sector. The role is available in Athens, Greece, and you have the option to work remotely within Greece.Key ResponsibilitiesProvide high-quality customer support to Swedish-speaking...
-
Software Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoJob OverviewHead Hunt International is seeking an experienced Software Technical Support Specialist to join our team in Athens, Greece.
-
Tech Sales Professional
hace 1 día
Barcelona, Barcelona, España Recruitment Direct A tiempo completoOverviewThis role offers an exceptional opportunity to join the sales team of a leading global IT company in Athens, Greece. As a B2B Sales and Tech Sales Representative, your primary focus will be on selling, upselling, client retention, and renewal activities. You'll manage client engagement via email and outbound phone calls, targeting both prospective...
-
Dutch Speaking Digital Products Growth Ambassador
hace 2 semanas
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoTeleperformance Greece OverviewWe are a leading global digital consulting company with a strong presence in Greece, seeking an ambitious Business Development Representative to join our team. Our office is located in Athens and offers a state-of-the-art working environment.
-
German Speaking Quality Assurance Expert
hace 1 semana
Barcelona, Barcelona, España Recruitment Direct A tiempo completoAbout the Role: We are seeking a detail-oriented and analytical German-speaking Quality Analyst to join our team in Athens, Greece. As a key player in the quality assurance process, you will monitor, evaluate, and improve the performance of customer service advisors to ensure compliance with operational standards. Your role will be vital in identifying...
-
German Speaking Consultant for Cybersecurity Support
hace 2 semanas
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoAre you a fluent German speaker with strong computer skills? Teleperformance Greece invites you to collaborate with leading IT Security Software companies dedicated to protecting personal data. This opportunity allows you to work as a consultant for top multinational cybersecurity and antivirus providers.About the RoleAs a German Speaking Consultant, your...
-
Dutch Speaking Financial Services Experts
hace 1 día
Barcelona, Barcelona, España Recruitment Direct A tiempo completo**About the Role:**Dutch-speaking customer service professionals are sought after by Recruitment Direct to work in a prominent financial institution in Athens, Greece or remotely. This position offers an exciting opportunity to develop a career in banking and enjoy a competitive salary with bonuses and benefits.**Key Responsibilities:**Provide high-quality...
-
Global Customer Support Representative in Athens, Greece
hace 1 semana
Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completoTake your career to new heights with Nordicjobs Worldwide as a Global Customer Support Representative in the vibrant city of Athens, Greece. This exciting opportunity awaits you, offering a chance to work in a multicultural environment where your skills and language abilities will make a real difference.About the RoleWe are seeking a highly motivated and...
-
Barcelona, Barcelona, España Ttec A tiempo completo**Customer Service Career Opportunity in Athens, Greece**We're seeking a highly skilled Travel Customer Experience Representative to join our team in Athens, Greece. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences.**What You'll Be Doing**Answering incoming communications from customers...
-
Dedicated Customer Experience Specialist in Athens, Greece
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences? We have an exciting opportunity for you as a Dedicated Customer Experience Specialist in the heart of Athens, Greece. In this role, you will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and...
-
Customer Service Representative
hace 1 día
Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completo**Nordicjobsworldwide** is excited to offer an exciting opportunity for a Swedish-Speaking Customer Support Representative to join our team in Athens, Greece. This role plays a vital part in delivering excellent customer service to our valued clients.About the RoleAs a Swedish-Speaking Customer Support Representative, you will handle customer inquiries via...
-
Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completoUnlock Your Career Potential in AthensAthens, the cradle of democracy and a vibrant metropolis, is waiting for you. As a Swedish-speaking customer advisor, you will be at the forefront of delivering exceptional customer service to our valued clients. With your fluency in Swedish and strong communication skills, you will play a vital role in resolving...
-
Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completoJoin a Global Organization in AthensA career opportunity awaits in the vibrant city of Athens, Greece. As a leading global organization dedicated to customer support services, we offer a unique chance to work with a multicultural team and contribute to delivering exceptional service to clients.About the RoleProvide top-notch customer service via phone,...
-
Global Customer Experience Specialist in Athens, Greece
hace 1 semana
Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completoOverview: We are seeking a skilled Swedish-Speaking Customer Support Representative to join our team in Athens, Greece. This exciting opportunity allows you to deliver exceptional customer service and experience while working with a leading global organization.About the Role: As a key member of our customer support team, you will handle customer inquiries...