Ambitious Customer Advisor Wanted for Athens, Greece Role
hace 4 semanas
Unlock Your Career Potential in Athens
Athens, the cradle of democracy and a vibrant metropolis, is waiting for you. As a Swedish-speaking customer advisor, you will be at the forefront of delivering exceptional customer service to our valued clients. With your fluency in Swedish and strong communication skills, you will play a vital role in resolving customer inquiries and providing top-notch support.
About Us
Nordicjobsworldwide offers an exciting opportunity to work in Athens, Greece, as part of a multicultural environment where your skills and language abilities will make a real difference. Our comprehensive relocation package includes flights, hotel accommodation, and assistance with finding suitable housing, ensuring a smooth transition to your new life.
Your Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a professional and timely manner, guaranteeing customer satisfaction.
- Diagnose and troubleshoot customer issues, providing accurate and efficient solutions.
- Document and maintain detailed records of customer interactions and solutions provided.
- Collaborate with cross-functional teams to resolve complex cases and escalate issues when necessary.
- Contribute to process improvements and share customer feedback to enhance overall customer support.
Requirements
- Native or near-native fluency in Swedish and excellent command of English, both written and spoken.
- Strong customer-oriented mindset with a passion for delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to empathize and adapt to customer needs.
- Problem-solving abilities and a keen interest in troubleshooting technical issues.
- Proven ability to work independently, prioritize tasks, and multitask effectively.
Benefits
- Paid training to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
Why Athens?
- A cultural treasure trove boasting a rich heritage and awe-inspiring historical sites like the Acropolis, Parthenon, and Ancient Agora.
- A modern Mediterranean lifestyle offering the perfect blend of vibrant city living and laid-back vibes.
- An international community attracting talented individuals from around the globe, allowing you to collaborate, build connections, and expand your network.
- Coastal beauty with breathtaking beaches and picturesque islands just a short distance away.
We estimate a salary range of €35,000 - €45,000 per annum based on industry standards and the level of experience required for this role. However, please note that actual salaries may vary depending on individual circumstances. Apply now to embark on an enriching professional journey in Greece while enjoying the beauty of its cities and stunning landscapes.
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