German Customer Service Representative in Athens Greece
hace 24 horas
Job Title: German Customer Service Representative in Athens Greece
About the Role:
We are seeking a highly skilled and experienced German-speaking customer service representative to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing excellent customer service to clients from all over the world.
Responsibilities:
- Customer Service: Identify customers' needs and deliver appropriate solutions, including sales.
- Technical Support: Assist customers with technical issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Order Placement: Assist customers to place an order and related issues.
- Customer Inquiry Resolution: Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- Diagnostic Procedures: Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
- Closing Deals: Turn every customer into a happy customer by exchanging ideas and solutions with your colleagues and enjoying your time in Greece.
Requirements:
- Language Skills: Fluency in German is required.
- Communication Skills: Excellent communication skills are essential.
- Sales Experience: Sales experience with consumer products and services will be an asset.
- Technical Research Skills: Technical research skills to troubleshoot customer problems are necessary.
- Internet Research Skills: Advanced internet research skills are required.
- Ambition: A positive and adventurous attitude with a willingness to learn and grow in the role.
Benefits:
- Salary: Competitive monthly salary of €2,500 - €3,000, plus 2 extra salaries per year.
- Health Care Benefits: Comprehensive health care benefits and numerous other discounts.
- Relocation Support: Complete support to help ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process.
- Training: Full training by certified instructors to ensure you have the necessary skills to excel in the role.
- Professional Growth: Professional growth and development opportunities to advance your career.
About Head Hunt International:
We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. We are committed to creating a supportive and inclusive work environment that allows our employees to thrive and reach their full potential.
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