Global Technical Support Specialist

hace 3 días


Madrid, Madrid, España Boston Scientific A tiempo completo

Company Overview
Boston Scientific is a leading medical technology company that is dedicated to improving the lives of patients around the world. Our innovative solutions are designed to address some of the most pressing healthcare challenges, and we are committed to making a difference in people's lives.

Salary
The selected candidate can expect a competitive salary of €12,000 per year, paid in monthly installments of €1,000 gross, plus a benefits package that includes ticket restaurants.

About the Role
We are seeking a highly skilled Global Technical Support Specialist to join our ExpertLink team. The successful candidate will be responsible for supporting the daily activities of the service, working closely with field teams to deploy ExpertLink technologies, and providing support to cross-functional teams at an EMEA level.

Responsibilities
• Provide technical support for the deployment of ExpertLink technologies
• Manage vendor relationships and maintain relations with high-tech providers
• Develop and standardize new protocols and procedures to ensure success and scalability
• Create content that supports the field organization and service deployment needs
• Collaborate with the ExpertLink team to design launch and growth strategies
• Present the initiative to key stakeholders and gather feedback and development needs

Requirements
To be successful in this role, you will need:
• A Bachelor's or Master's degree in Engineering, Science, or a related field
• Proficiency in MS Office
• Excellent communication skills
• Ability to work independently and manage time effectively
• Problem-solving and methodical mindset
• Experience working in a fast-paced environment

What We Offer
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package, including a competitive salary, ticket restaurants, and inspirational colleagues and culture.



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